Helpdesk Resumes

Calamba, Misamis Occidental, Philippines
... as an IT Technical Helpdesk Engineer that provides IT support to both hardware and software problems for their manufacturing employees. TECHNICAL SUPPORT ENGINEER TELETECH STA. ROSA DECEMBER 2010 – MAY 2011 (6-MOS) I was responsible for supporting ... - Apr 23

Washington, DC
... Scheduled/and chaired meetings for GFM/IBS Helpdesk. Recognized and recommended areas needing improvement within specified areas of operation and management. January 2005 – July 2008 Customer Support Representative Alexandria, VA Answered, evaluated ... - Apr 22

Braintree, MA
... PROFESSIONAL EXPERIENCE FSG Consulting Boston, MA Systems Administrator Sept 2014 – Current • Provide 24x7 Helpdesk/Desktop support to approximately 150 global employees in a Windows 11, MS Entra Hybrid environment. • Manage end-to-end onboarding & ... - Apr 22

Bangladesh
... IT Support: OS/Application Installation, Patch Management, Troubleshooting, Backup & Recovery, Remote Support, Helpdesk Systems. Tools: MS Office Suite, AnyDesk, TeamViewer, UltraViewer, RDP, GLPI, Freshdesk. Training Summary: Name of Training ... - Apr 22

Chesapeake, VA
... Integrated projects and helpdesk tickets in SERVICENOW, setup projects and tracked projects in ServiceNow. Improved performance of the HAUSTAS and APC (bus routing and Automated People Counter) software to capture the correct bus route accuracy and ... - Apr 22

Fairfax, VA
... Work Experience Help Desk Tier 1 Technician Iron Bow Technologies, Herndon VA Feb 2023-Jun 2024 May 2025 - Present Provided helpdesk and technical support to local and off-site users, addressing inquiries via phone calls, web requests, and emails. ... - Apr 22

Yukon, OK
Chase Salas *** **** ****, *****, ** ***** ~ 405-***-**** ~ *****.******@*****.*** EDUCATION Oklahoma State University June 2023 - May 2025 Bachelor of Science in Business Administration GPA: 3.4 Major: Management Information Systems Oklahoma City... - Apr 21

Bossier City, LA
KELLEE CHURCHWELL **** ******* ******, ******* ****, LA 71112 • Home: 318-***-**** • Cell: 318-***-**** • *************@*****.*** PROFESSIONAL SUMMARY Customer-focused System Support Specialist with extensive experience in helpdesk operations, ... - Apr 21

Kampala, Uganda
... - FEBRUARY 2024 - MAY 2024 UGANDA VIRUS RESEARCH INSTITUTE Incident Management Served as the first point of help for helpdesk support resolving software bugs, hardware and network failures System Maintenance Monitored backup systems, maintained ... - Apr 21

Washington, DC
... Strong technical support skills in desktop configuration, helpdesk support, device management, including work around for issues until it has resolved have done patching on servers. Proficiency in providing exceptional customer service that exceeds ... - Apr 21