Senior IT Project Manager & Scrum Master with 16 Years Experience
Resume:
PROFILE
Senior IT Project Manager and Scrum
Master with nearly 16 years of experience
delivering complex IT, banking, fintech,
and enterprise technology initiatives.
Proven ability to lead cross-functional
teams, manage large-scale digital
transformation projects, and drive delivery
using Agile, Scrum, and Waterfall
methodologies. Strong background in
payment systems, core banking, e-wallets,
AMLA, KYC/KYM, and IT service delivery.
CONTACT
PHONE:
LinkedIn:
https://www.linkedin.com/in/abril-
hipolito-092859165
EMAIL:
********.*****@*****.***
Skills:
- Scrum Master & Agile
- IT Project & Program Management
- Stakeholder & Risk Management
- Payment & Banking Systems
- Cross-functional Leadership
- IT Service Delivery
ABRIL P. HIPOLITO
Sr. Manager, IT Project Mgmt. Scrum Master Service Delivery WORK EXPERIENCE
SENIOR MANAGER – IT PROGRAM & PROJECT MANAGEMENT
P.J. LHUILLIER GROUP OF COMPANIES
AUGUST 2024– NOVEMBER 2025 (1-YR 3-MOS)
- Lead enterprise-wide IT programs and projects across multiple business units.
- Manage scope, schedule, budget, risks, and stakeholder communications.
- Drive Agile and hybrid delivery models across digital platforms. Key Projects:
- eCebuana App 2.0
- Cebuana Jewelry E-commerce Website
- iClick 2.0
MANAGER – SCRUM MASTER
MYNT - GLOBE FINTECH INNOVATIONS, INC.
AUGUST 2021– JULY 2024 (3-YRS)
- Served as Scrum Master and Delivery Manager for mission-critical fintech platforms.
- Facilitated Agile ceremonies and removed delivery impediments.
- Partnered with business, compliance, and technology teams. Key Projects:
- GCash Online E-Wallet Platform
- GCredit & GGives
- Age Restriction Policy
- Gcash to Grab Integration
- Online Payment Processing with Partners
MANAGER – IT PROJECT DELIVERY (CONSULTANT)
METROPOLITAN BANK AND TRUST CORPORATION
OCTOBER 2020 – JULY 2021 (10-MOS)
- Delivered regulatory and data transformation initiatives.
- Coordinated ETL and AMLA system implementations. Key Projects:
- Base60 AMLA System
- ETL Data System
MANAGER – IT SERVICE DELIVERY & OPERATIONS (CONSULTANT) GROWORX, INC.
MARCH 2020 – SEPTEMBER 2020 (7-MOS)
- Managed multiple Australian service accounts.
- Provided project management support for development initiatives. MANAGER – NOC & IT SUPPORT CENTER (CONSULTANT)
QUEST MEDIA SUPPLIES INC
OCTOBER 2019 – MARCH 2020 (6-MOS)
- Led L1–L3 service desk and NOC teams.
- Delivered IT services across US-based clients.
Project Management:
- Agile
- Scrum
- Waterfall
- SDLC
- Change Management
- Sprint Planning
- Sprint Review
- Backlog Refinement
- SIT & UAT
- Deployment
- Hypercare
Tools:
- Jira
- Confluence
- Solarwinds
- ServiceNow
- ClickUp
- Asana
- Monday.com
- Basecamp
- MS Project
- MS Office 365
MANAGER – IT PROJECT MANAGER
FIRST BULLION HOLDINGS INC.
JANUARY 2018 – SEPTEMBER 2019 (1-YR 9-MOS)
Assigned to newly acquired banks by the Hong Kong-Chinese Investors of FBHI with the goal to upgrade the Core Banking System, IT Infrastructure, and ATM. Also, to automate the process of deposit acceptance, loan releases and provide additional bank products such as the Internet and Mobile banking system and release VISA enabled Prepaid cards to its existing and future customers. Key Projects:
- KYC & KYM Systems
- Lending and Credit Systems Upgrade
- Mobile POS Application
- WeChat Pay Mobile App
- Cards, POS & ATM Management
- Finpay Core Banking System
- Web-based Account Registration
NOC SHIFT LEAD ENGINEER
SUNPOWER CORPORATION
FEBRUARY 2014 – DECEMBER 2017 (3-YRS 11-MOS)
Led NOC operations and monitoring initiatives.
Key Projects:
- ServiceNow IT Asset Inventory Integration with SolarWinds
- ITIL based Incident and Problem Management Program and Protocols NOC LEAD ENGINEER
PROV INTERNATIONAL
MAY 2012 – JANUARY 2014 (1-YR 9-MOS)
Deployed to our client SunPower as a NOC (Network Operations Center) Lead Engineer, I was given the task of Server, System and Network monitoring for SunPower global sites and making sure that all systems are always UP and Running with no downtime or outages.
TECHNICAL SUPPORT ENGINEER JR. SYSTEM ADMINISTRATOR STRATEGIC NETWORKS, INC.
MAY 2011 – MAY 2012 (1-YR 1-MO)
I was employed and deployed at Integrated Microelectronics Inc. as an IT Technical Helpdesk Engineer that provides IT support to both hardware and software problems for their manufacturing employees. TECHNICAL SUPPORT ENGINEER
TELETECH STA. ROSA
DECEMBER 2010 – MAY 2011 (6-MOS)
I was responsible for supporting all the concerns of Australian customers regarding their technical problems such as computer network problems, connection issues both for DSL and Wireless, E-mail issues, faulty devices like modems routers, USB broadband wireless sticks, etc. QUALITY ASSURANCE TEST ENGINEER
ALSONS/AWS INFORMATION SYSTEMS, INC
JUNE 2010 – DECEMBER 2010 (7-MOS)
As a Quality Assurance Test Engineer, we make sure that all software programs particularly the different software drivers will work and function normally to its composite hardware device as designed, we make sure that bugs and errors are fixed by each developer before production release. TECHNICAL SUPPORT ENGINEER
KONVERG TECHNOLOGIES, INC.
OCTOBER 2009 – MARCH 2010 (6-MOS)
I was responsible for system monitoring and QA test review. I was assigned to AVON-NDC located at CPIP Barangay Batino, Calamba City Laguna to monitor the CMS (Cargo Management System) developed by KONVERG. EDUCATION
Systems Technology Institute
2010:
Bachelor of Science in Computer Engineering IT/Computer Cadet Engr. and Best Thesis Award (Mechatronics/Robotics) ServiceNow University
2025: Professional Technical Project Manager
Crossworks - PMI Accredited Training Partner
2024: PMP Certification Training Course and have earned 35 PDU's SCRUMstudy - Accreditation Body for Scrum and Agile 2024: Scrum for Operations and DevOps Fundamentals Certified (SODFC) SCRUMstudy - Accreditation Body for Scrum and Agile 2023: Scrum Fundamentals Certified (SFC)
Udemy Online Course
2023:
Project Management Essentials Training
Project Management Fundamentals Training
Agile and Waterfall Project Management Training
Zenvarex
2020: Lean Six Sigma White Belt Certified
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