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Jacksonville, FL
... - US Robotics Call Center [2011 – 2013] Technical Supervisor Functions: Provide technical support to the system used by the company, maintain computers and phone devices. - H & S Call Center [2008 – 2011] Call Operator Functions: Operate and receive ...
- Jun 13
Jacksonville, FL
... Managed the business process improvement the IT Call Center for a large banking institution. Resulted in the implementation of Best Practices (including common call center platform, Financial and Operational Balanced Scorecards, and streamlined ...
- Jun 13
Jacksonville, FL
... the extra mile, Kept records of all conversations in our call center database in a comprehensible way, Frequently attended educational seminars to improve knowledge and performance level, Met personal/team qualitative and quantitative targets. ...
- Jun 11
Jacksonville, FL
... ORGANIZATIONAL SKILLS MS OFFICE EXPERIENCE (WORD, POWERPOINT, EXEL, OUTLOOK, ACCESS) STRONG COMMUNICATION SKILLS CALL CENTER EXPERTISE: EWFM, RTA, AVAYA, WITNESS CLIENT, ETC.) 10 KEY BY TOUCH STRONG ANALYTICAL SKILLS EXCEPTIONAL TIME MANAGEMENT ...
- Jun 07
Jacksonville, FL
... Tech Ambience Jun 2018 – Mar 2021 Job Title Jacksonville, FL Provided quality customer service in an extremely busy, fast-paced, call center. Handled high call volumes about 300 to 350 incoming and outgoing calls per day. Helped company attain the ...
- Jun 05
Jacksonville, FL
... Concentrix CVG Customer Management Savannah, GA March 2020 – October 17, 2022, Call Center Representative Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied ...
- Jun 01
Jacksonville, FL
MELINDA LEE PARKER Jacksonville, Florida, ***** • 703-***-**** • ad53g2@r.postjobfree.com CALL CENTER PROFESSIONAL CLIENT CENTERED • DETAIL DRIVEN • LEADER • MENTOR • HIGHLY EFFECTIVE PROFILE ● More than 15 years of management experience with proven ...
- May 31
Jacksonville, FL
Ernesto Padilla **** ********* ***** ************ ** 32244 904-***-**** Call Center Coach/ Team Supervsor Seeking a position where i can utilize my skills and experience to improve operations, increase profitability, enhance growth experience, and ...
- May 29
Jacksonville, FL, 32202
... services including scripting, testing, training, and mentoring related to LoadRunner, Performance Center, and Diagnostics. ... Provided 24/7 on call service for hardware and applications software. Education/Training Bachelor of Science in Business and ...
- May 27
Jacksonville, FL
... order logs, supervise all loss prevention/ shrink processing, maintenance orders, and provide managerial support Marketing/Call Center Mentor AZG Research - Bowling Green, OH August 2006 to January 2010 Performed data entry for survey interviews via ...
- May 26