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North Aurora, IL
... TigerPaw Helpdesk system. MS SQL to support internal applications. Manage Exchange 2007/2010 with IIS access. Support IIS for internal applications. PIX/SonicWALL firewall administration. Wireless access. VaultLogix offsite backup for internal and ...
- 2020 Mar 24
Prospect Heights, IL
... auditors to ensure compliance was met Ownership and Maintenance of documentation for tired structure security methodology Remedy helpdesk system administration Worked closely with the business leads to ensure Segregation of Duties is implemented. ...
- 2020 Mar 20
Barrington, IL
... and processes to end users Integral executive leadership role within a growing startup type environment providing world class helpdesk support, data center management, system implementation and integration Advisor to the executive leadership team by ...
- 2020 Mar 01
Bellwood, IL
... SmartBoard Configuration and conference room setup….etc Westside Holistic Family Services, Chicago IL — Data Entry/HelpDesk November 1998 - January 2011 Created and maintained client database initially. Then moved on to providing tech support to ...
- 2020 Feb 14
Aurora, IL
... Provide frontline helpdesk support for telephone, email, and web requests. Assume ultimate maintenance and support responsibilities for internal computers, phones, and business critical systems. Deployed Windows 10, as well as many other software ...
- 2020 Jan 10
Westchester, IL
... PROFESSIONAL EXPERIENCE COMCAST CABLE (FreeWheel, STRATA) Chicago, IL Database Developer/Administrator (Devops Team) Jan.2016 - Present Responsible for helpdesk responsibilities as responding to troubleshoot, resolving daily problems and requests ...
- 2019 Aug 08
Naperville, IL
... •VMware Desktop Support of 200 user staff using VMware Horizon and VSphere v6.5 •Basic Cisco IP phone support •Use TrackIt Helpdesk Management software to respond, troubleshoot, and complete network, telephone, desktop hardware and application ...
- 2019 Jun 20
Lisle, IL, 60532
... oIntegrate HRIS into the IT helpdesk ticket system, resulting in improved SLA delivery and outcome consistency, as well as provided an ability to analyze support trends and improve HRIS operations. HR Technology Manager (2013-2015), HRIS Business ...
- 2019 May 06
Carol Stream, IL
... Successfully resolved daily helpdesk and end-users issues, resulting in higher weekly productivity. Introduced new STEM projects and strategies. Tec Services Consulting, Naperville, IL Project Manager 2016-2016 Supervised interns on web site design ...
- 2019 Mar 05
St. Charles, IL
... ● Computer Science & Database Administration ● SLA Management & Quality Control ● Project Planning & Budget Management ● Helpdesk Operations & Performance Management ● Enterprise Solution & IS/IT Maintenance PROFESSIONAL EXPERIENCE Zones, Inc. ...
- 2018 Sep 27