HR technology leader experienced in selecting, implementing, integrating, managing, and optimizing complex Saas and on-premise information technology ecosystems. I offer a demonstrated history of global and domestic HR systems management, application and service delivery, vendor and project management, and business acumen, along with a unique ability to act as both a strategic application leader and tactical subject matter expert.
December 2018 – Present Performance Health, Inc. Warrenville, IL
Responsible for success of ADP WorkforceNow HCM and Litmos learning management systems for the largest global manufacturer and distributor of products to the rehabilitation and sports medicine markets, with 1,300 workers in 10 countries.
oNegotiated ADP contractual savings of nearly $70,000 and increased ADP services at no cost.
oImproved technical efficiency and accuracy of HR data integrations to Active Directory, Principal 401k, and Concur, as well as booking to the GL and for financial reporting. Improvements and automation reduced time-wasting manual labor and processes for partner system administrators.
oDelivered new data integrations to PayFactors for compensation management and the external career site, providing for a seamless candidate apply process into the ADP applicant tracking system.
oImproved and managed the global annual performance and compensation management process.
oRolled-out learning management and policy acknowledgement functionality to international employees.
oDelivered technical solution to manage companywide employee development and skills planning.
oImplemented reporting improvements to ensure global data integrity, legal and compliance monitoring, and organizational HR metrics (including installation of MicroSoft Power BI).
oManaged due diligence and project planning for acquisition of 300 person US distribution center.
oManaged ADP application releases and re-authored library of HRIS end-user guides.
October 2016 – October 2018 Follett, Inc. Westchester, IL
Responsible for success of ADP Vantage HCM and Kronos Timekeeping systems for retailer with corporate, retail, and warehouse environments with over 20,000 workers in over 1,300 US and Canadian locations.
oCoordinated with technical partners to improve several enterprise data integrations, including implementing APIs to Active Directory and quicker performing ‘changes only’ data feeds.
oImplemented automated data integrity audits resulting in timely resolutions to inaccurate system data.
oProject manager and lead resource for end-to-end systems conversion and integrations for acquisitions of 50, 200, & 3,000 people.
oImproved fulfillment and accuracy of reporting, including financial reporting, accrual liability accounting AAP, EEO, OES/BLS, and state mandated policy acknowledgement.
oCreated data transaction, process, and approval workflow documentation resulting in identifying operational and systems optimizations, such as to new hire, onboarding, and employee accrual management.
oAutomated HR system security profile assignment and management to improve system controls.
oImplemented improved modes of HRIS training, including creating and publishing libraries of short-form, recorded training demonstrations in conjunction to an overhaul of systems reference guides and end-user tools. Created consistent onboarding experiences for new employees, managers, and system practitioners.
April 2015 – July 2016 Vi Senior Living Chicago, IL
Responsible for success of Ultimate Software (UltiPro) and Kronos applications, with responsibility for system and integration strategy, planning, execution, vendor selection, project management, user support, and training for a 3,000 employee organization doing business in 11 US locations.
oDesign and execute talent acquisition system strategies, including: implement new external career site with new hosting partner, create mobile integration to the UltiPro ATS, implement new social media job posting distribution channels, and integrate job posting tags into job boards in order to capture and analyze applicant sourcing and flow using the Google Analytics Engine.
oUpgrade Kronos timekeeping system from version 7 to 8, chaired project meetings, designed solutions, executed upgrade steps, updated training and support documents, and conducted field-based end-user training.
oIdentify and resolve gaps in organizational reporting, such as data integrity and quality assurance, benefits enrollment audit, end user security audit, and healthcare regulatory reporting in order to mitigate exposure to compliance risks.
oIntegrate HRIS into the IT helpdesk ticket system, resulting in improved SLA delivery and outcome consistency, as well as provided an ability to analyze support trends and improve HRIS operations.
HR Technology Manager (2013-2015), HRIS Business Partner (2008-2013)
June 2008 – April 2015 Orbitz Worldwide Chicago, IL
Responsible for success of the Oracle HRMS system and all peripheral HR applications for an internet travel agent company operating in over 30 countries with over 1,600 employees.
Managed and lead implementation of all HR systems resulting from parent company spin-off.
oSet and execute HR technology strategy, including: application consolidation projects, optimizing business operations and technical integrations, installing contractor management and control solutions, improving support of the organization’s annual cycles, implement API integrations to multiple downstream systems, and renegotiating vendor services resulting in over $300,000 in annual savings
oManaged and executed several acquisitions and expansions, including the US, Israel, Argentina, and China
oCreate and maintain all system documentation and process maps, such as functional and technical design.
Principal Consultant – PeopleSoft HCM & Workforce Management Practice
Aug 2007 – June 2008 Oracle Redwood Shores, CA
Served as lead consultant on two Absence Management implementation engagements (global, high-tech network client in 42 countries and a domestic nuclear energy client with 26 unions) with responsibility to deliver gather and document system requirements, design and build application solutions, lead testing, and provide post go-live client support.
Provide Oracle business development support by facilitating Global Absence Management product demonstrations
Sept 2006 – Aug 2007 Laidlaw Education Services Naperville, IL
Responsible for success of the PeopleSoft HRMS system for a school bus transportation company operating in the US and Canada with over 6,000 employees.
Managed delivery of projects, work prioritization and execution, system table maintenance, data interface and reporting, testing, mass data changes, data integrity audits, documentation, end-user support and training, and SOX security approval and access audit.
Set and execute HRIS strategy, including: optimize custom benefit extension, reducing lost part-time worker benefit contribution liability and administrative effort by more than $75,000 annually and consolidate 45 PeopleSoft pay groups to 19, resulting improved operational efficiency and annual savings of over $200,000.
Documented current-state system flows, control table ownership, data elements critical to producing accurate payroll, data element improvement plans and resource allocation plans.
Implemented HRIS ‘helpdesk’ and support services delivery.
Served on team to assess time and labor systems. Created time and labor RFP requirements in order to ensure vendors delivered appropriate solutions to current wage/hour compliance issues.
HRIS, Compensation & Benefits Specialist
Feb 2006 – Sept 2006 Littelfuse, Inc. Des Plaines, IL
Project manager and lead functional resource as inaugural UltiPro HRMS customer to integrate and maintain EMEA/APAC international employee data into the UltiPro HRMS system.
oMaintaining a consolidated single, accurate, global data source from 12 international payroll providers resulted in an ability to create global company reports, automate global data interfaces to internal and external systems as well as save over $100,000 in annual costs previously spent to manually collect and manage global data.
Identify and execute system and process improvements, including: management of company stock option eligibility and grant, bonus program eligibility, calculation, and reporting, retiree and COBRA benefit enrollment, and benefit vendor billing.
Sep 2003 – Feb 2006 Sweet Traditions LLC / Krispy Kreme Doughnuts Wood Dale, IL
Implement Oracle v11 HRMS, ADP PCPW for payroll, and ADP PCPW data integration connection for a franchise operating in a 3 state territory with over 25 locations and over 1,000 employees.
Serve as the subject matter expert and manager for all things related to HR systems and applications, reporting and data integrations, and HR data process and procedure.
Contribute in peripheral HR roles with responsibilities including: employee relations, HR legal compliance, compensation, recruiting, 401k administration, unemployment and serve as resource for benefits and payroll.
May 2001 – Sep 2003 Grubb & Ellis Co. Northbrook, IL
Responsible for all aspects of PeopleSoft HRIS application, including: project prioritization and delivery, system maintenance, upgrade and testing, configuration documentation, security, and end user training.
Upgrade PeopleSoft 7.0 client-server to 8.01 web-based application and implement Advanced Benefits functionality.
Drive and deliver annual cycles including performance, compensation, and open enrollment.
Execute HR reporting and data integrations, including: ad hoc, turnover metrics, data integrity audit, benefit cost chargeback, regulatory survey and census, and affirmative action.
Further job history available upon request, including Independent HRIS Consultant, HR Manager,
Sr. HR Representative, Corporate Training Coordinator, and HR Assistant
North Central College, Naperville, IL B.A. Organizational Communications
HR Application Experience
ADP WorkforceNow HCM
Core HCM, Self-Service, Recruiting, Benefits & ACA, Performance, Onboarding, Payroll, Time & Attendance, Policy Manager, Security, ADP Reporting (ADPR)
ADP Vantage HCM
Core HCM, Self-Service & Workflow, ATS, Benefits & ACA, Performance, Succession
LMS, Compensation, Message Center, Onboarding, Policy Manager, Security, ADP Reporting (ADPR)
ADP Enterprise v5, ADP PCPW v4-v5, ADP Connection, Reportsmith
Oracle HRMS E-Business Suite 12, 11
PeopleSoft HRMS v6 – v9
Ultimate Software (UltiPro)
iCIMS, Jobvite, CareerArc, Kronos v7 – v8, SuccessFactors, SumTotal, Learn.com, Litmos LMS, Globoforce, Businessolver, Qlikview BI, Cognos BI, MicroSoft Power BI