SCOTT HARRISON

INFORMATION SYSTEMS MANAGER

Elburn, IL 281-***-**** ac67ak@r.postjobfree.com https://www.linkedin.com/in/tharrison220/ Dynamic Information Technology (IT) professional offering 10+ years of experience leading key growth initiatives in the IT, oil & energy, and individual & family services industries. Known for delivering innovative solutions and information systems strategies which improve internal and external projects in a fast-paced environment. Proven, progressive career reflecting hands-on leadership qualities with flexible negotiation and communication skills. Highly praised for building and leading highly motivated teams who deliver projects according to plan. CORE COMPETENCIES

● Personnel Management & Coaching

● Network Administration & Disaster Recovery

● IT Project Management & Vendor Management

● Computer Science & Database Administration

● SLA Management & Quality Control

● Project Planning & Budget Management

● Helpdesk Operations & Performance Management

● Enterprise Solution & IS/IT Maintenance

PROFESSIONAL EXPERIENCE

Zones, Inc. 03/2017 – Present

INTEGRATION MANAGER Carol Stream, IL

● Improve team productivity via internally-designed order tracking and networking system, enabling successful delivery of $22M project within budget and on-time.

● Increase quality assurance (QA) success rate to 99.9995%on products delivered to customer after growing team from 18 Techs to 92 over 2-year period.

● Complete rack project 2-weeks prior to delivery, under budget and generating $3.5M in revenue, leading to additionally awarded projects totaling over $100M.

● Develop quality control and project management strategies to support delivery of 86,000 Mac devices to Apple Education Services.

JMK Behavior Services 05/2015 - 02/2017

IT DIRECTOR Arlington Heights, IL

● Delivered support to 100+internal and external users while building and managing 25+ direct reports consisting of Systems Admins, Network Engineers, and Database Admins.

● Revised scheduling system which led to 2%revenue growth due to more efficient project plan and time utilization.

● Saved organization $25K annually via billing system evaluation and rewrite after review of performance KPIs.

● Optimized Apple Mac/iPad support for 26 remote users, while negotiating vendor partnerships valued at $150K. TransCanada Pipeline 02/2012 – 04/2015

IT / AUTOMATION TECHNOLOGIST Naperville, IL

● Reduced operation costs by $60K initially and $15K annually via design and delivery of remote access support for team engineering workstations.

● Developed and implemented cyber threat response plan leading to cost avoidance of approximately $700K. TransCanada Pipeline 06/2009 – 01/2012

SERVER TECHNICIAN Houston, TX

● Delivered 24x7x365 on-call support with team while achieving 99.997% server availability for all business-critical local and field infrastructures.

● Managed server operations including Active Directory and Exchange environment support for 5000+users. TransCanada Pipeline 01/2007 – 05/2009

WORKSTATION / TECHNICAL LEAD Houston, TX

● Migrated 1,300 users for Active Directory as Team Lead, assisting with installation of 1,500+ workstations in U.S. EDUCATION & CERTIFICATIONS

GENERAL STUDIES Texas A&M University Galveston, TX 12/2017 PMP PROJECT MANAGEMENT PROFESSIONAL COURSE 06/2016 DHS CERTIFICATION DHS CYBERSECURITY COURSE Atlanta, GA 08/2013

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