| Resume alert | Resumes 131 - 140 of 147 |
Customer Service Security
Woodbridge, VA
... Troubleshot circuits during outage and performed backups on DMS servers (PGWS/BGWS). Advanced through a series of increasingly responsible positions based on contributions. Positions included Message Center Operator, DMS Trainer, and Assistant DMS ... - 2012 Dec 06
... Troubleshot circuits during outage and performed backups on DMS servers (PGWS/BGWS). Advanced through a series of increasingly responsible positions based on contributions. Positions included Message Center Operator, DMS Trainer, and Assistant DMS ... - 2012 Dec 06
Project Manager Sales
Fairfax, VA
... of the team that built and monitored the first live telecom 4G mobile WiMAX broadband network in the USA from ground-up * Planned and Executed 4 complex network migrations, 40 network upgrades and over 70 network implementations & outage projects to ... - 2012 Oct 06
... of the team that built and monitored the first live telecom 4G mobile WiMAX broadband network in the USA from ground-up * Planned and Executed 4 complex network migrations, 40 network upgrades and over 70 network implementations & outage projects to ... - 2012 Oct 06
High School Management
Camp Springs, MD, 20748
... Ensuring the production and fallback IPL addresses are identified prior to each system outage and are included in current operational documentation. • Alert management to recurring problems and patterns of problems. • Performs other Help desk and ... - 2012 Oct 01
... Ensuring the production and fallback IPL addresses are identified prior to each system outage and are included in current operational documentation. • Alert management to recurring problems and patterns of problems. • Performs other Help desk and ... - 2012 Oct 01
Manager Project
Washington, DC
... Managed and implemented equipment life cycle replacement initiative that reduced device failure/outage from 41% to less than 2% annually. Implemented procedural improvements by conducting internal audits on processes that include asset management, ... - 2012 Aug 07
... Managed and implemented equipment life cycle replacement initiative that reduced device failure/outage from 41% to less than 2% annually. Implemented procedural improvements by conducting internal audits on processes that include asset management, ... - 2012 Aug 07
Resume
Reston, VA, 20191
... processes and procedures during outages and incidents • CAB and Change Management processes • Track incidents with Outage Tracker • Track maintenance with Maintenance Tracker • Create daily shift log for NOC team • Create Self Service tickets ... - 2012 Apr 14
... processes and procedures during outages and incidents • CAB and Change Management processes • Track incidents with Outage Tracker • Track maintenance with Maintenance Tracker • Create daily shift log for NOC team • Create Self Service tickets ... - 2012 Apr 14
Telecommunications Specialist
Frederick, MD, 21702
... -Voice and Data system monitoring, fault isolation, circuit troubleshooting and outage tracking, configuration management using the Cornet Matrix Switch. U.S. Army 7/2003-9/2011 Satellite Communications Systems Operator/Maintainer --HHD Company, ... - 2012 Feb 02
... -Voice and Data system monitoring, fault isolation, circuit troubleshooting and outage tracking, configuration management using the Cornet Matrix Switch. U.S. Army 7/2003-9/2011 Satellite Communications Systems Operator/Maintainer --HHD Company, ... - 2012 Feb 02
Business Analyst, Project manager
Alexandria, VA, 22307
... Data modeling customer outage data, Developing reports using Crystal Reports, Business Objects, and Excel based of survey data, Created a MS Access XP front-end, for importing data in and exports data out for reports December 2003: Cyber Systems, ... - 2011 Feb 28
... Data modeling customer outage data, Developing reports using Crystal Reports, Business Objects, and Excel based of survey data, Created a MS Access XP front-end, for importing data in and exports data out for reports December 2003: Cyber Systems, ... - 2011 Feb 28
Engineering Engineer
Herndon, VA, 20170
... OMC-Transmission o Ensure minimum Outage time in the network and at the same time maximize the grade of Services. o Monitor the logging of Customer Problem Descriptions and resolve or escalate to the relevant support area. o 1st level ... - 2011 Feb 09
... OMC-Transmission o Ensure minimum Outage time in the network and at the same time maximize the grade of Services. o Monitor the logging of Customer Problem Descriptions and resolve or escalate to the relevant support area. o 1st level ... - 2011 Feb 09
Engineer Customer Service
Clinton, MD, 20735
... Customer Service Engineer - As a team member of the Tier II call center team, I provide technical support and troubleshooting via phone for application and system access problems, outage reports, and PC/LAN software and hardware problems. I was ... - 2010 Dec 07
... Customer Service Engineer - As a team member of the Tier II call center team, I provide technical support and troubleshooting via phone for application and system access problems, outage reports, and PC/LAN software and hardware problems. I was ... - 2010 Dec 07
Sales Customer Service
Bowie, MD, 20721
... director • Activation and overall supervision of the Outage Module • Receiving a large volume of incoming calls dealing with new installation (Sales), changes of service, technical troubleshooting, construction, and billing of cable services. ... - 2010 Oct 20
... director • Activation and overall supervision of the Outage Module • Receiving a large volume of incoming calls dealing with new installation (Sales), changes of service, technical troubleshooting, construction, and billing of cable services. ... - 2010 Oct 20