Herndon, VA
... Commerce, HR, and Economics SOFTWARE SKILLS: ● Microsoft Office, Visio, Salesforce, ADP Workforce Software (Payroll), Paycom (Payroll), Sage Software (HRIS), and Success Factor (SAP), Jira (IT ticketing system). Reference(s): Provided upon request.
- Apr 10
Virginia Beach, VA
... Service Now Ticketing; MS Office Suite; MS Exchange; Adobe Creative Cloud Network: LAN; WAN; Wireless; Application Delivery; DHCP; DNS; Ethernet; Hub; Cisco Router; VoIP; VPN; SMTP; Cisco Switches (2900, 3500, 3800, 4500 and 6500 series); TCP/IP, Wi ...
- Apr 09
Reston, VA
... the Perspecta CAEIO contract • Utilize Remedy Ticketing System to address and document customer technical requests for service including but not limited to: software installs, configurations, and troubleshooting along with hardware replacement. ...
- Apr 05
Vienna, VA
... Utilize Service Now ticketing platform. Handle incoming calls and emails from customer and vendor partners. Work, own and resolve all customer issues to SLA expectations. Quadrant - Falls Church, VA 7/2021 to 12/2021 NOC Technician (Contract ...
- Apr 04
Virginia Beach, VA
... -Assisted in training new employees on proper procedures for ticketing and concessions sales. -Resolved customer complaints in a professional manner while maintaining company standards of quality service. -Maintained cleanliness at concession stand ...
- Apr 04
Haymarket, VA
... •3 years of Experience in using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action. •Worked towards customer satisfaction and process ...
- Apr 04
Alexandria, VA
... Ensure all new state and locality tax set up are added and correct as needed Monitor and update Payroll Inbox ticketing system Assist with Company’s internal and external ongoing audits Payroll & Benefits Coordinator (Contractor) February ...
- Apr 03
Aldie, VA
... ●Documented and tracked customer incidents and requests via Service Now ticketing management system, updating troubleshooting and resolution efforts, and efficiently escalating. TekStream Contracted to Hilton Worldwide McLean, VA Coordinator, ...
- Apr 03
Falls Church, VA
... •LANs, WANs, WLAN’s, VPNs, Routers, Firewalls, TCP/IP •SQL, JAVA, HTML, C++ •Network setup and security •Computer configuration and maintenance •Experience utilizing ticketing systems. •Cloud computing •Service desk support •Data backups and ...
- Apr 01
Virginia
... ● Familiar with coding/scripting and site management ● Experience with audio mixers, soundboards, and music programs ● Ticketing system escalation agent/admin ● On sight repair of multiple devices Communications ● Proficient in HR, HIPAA, and ...
- Apr 01