Texas
RAIL MANAGEMENT SERVICES EMPLOYEE GUIDE Effective January 1, 2024 RMS Employee Guide January 10, 2024, Page 2 January 11, 2024 Vision Statement We partner to move commerce with efficiency, flexibility, and integrity. Our Core Values • Safety always...
- Jun 03
Charlotte, NC
... Built and deployed NLP-driven classification models to monitor and categorize customer service interactions, supporting chatbot systems and internal helpdesk automation. Created topic models to classify and route queries to the right internal teams, ...
- Jun 03
North Myrtle Beach, SC
... • Successfully recruited Project Managers, Business Analysts, System Administrators, Helpdesk Analysts, QA Analysts, Software Engineers, and SAN Engineers for clients in the Financial, Biotech, Pharmaceutical, Medical Device, and Gaming sectors. • ...
- Jun 03
Irvine, CA
... Managed helpdesk support and regional dispatch for the west coast field support group possessing adept interpersonal skills capable of positively motivating others towards group goals. Technical sales support with sales experience comfortable with ...
- Jun 03
Falls Church, VA
... Provide helpdesk support at all levels to users; assist in the setting up of a 24/7 SOC/NOC call center operation, and provide extended customer services to end-users at home at all their region offices Led team(s) on resolutions of complex computer ...
- Jun 03
St. Joseph, MO
... Implemented Trip Manager Product senior help desk support-Travelport Senior helpdesk agent, assisted customers with difficult fares and pricing issues, ticket exchanges, and world file edits. Southwest Airlines- Ticket/Gate agent at MCI airport Aug ...
- Jun 03
Dallas, TX, 75201
... 03/2017 ●Provided software and hardware technical support to over 10K external customers and internal employees ●HEAT (Helpdesk Expert Automation Tool) administrator creating processes, designing screens, managing users and creating workflows for ...
- Jun 03
Little Ferry, NJ
... Manager, LANdesk, Windows / Unix / Linux Servers Area of Expertise ●Technical Support ●Customer Service ●Troubleshooting ●Helpdesk Operations ●Data Recovery ●Service Request Management ●Hardware and Software Support ●Incident Resolution ●Compliance ...
- Jun 03
Los Angeles, CA, 90079
... ●As a Project Manager implemented and maintained all service center tools, including helpdesk/case management, service desk dashboard, and call technologies. Reviewed metrics with HR leadership team monthly during HR Ops. Verifone, Rocklin, CA ...
- Jun 03
Waldorf, MD
... Handle problems that are beyond expertise of the first tier of the helpdesk support staff. Provide support in areas such as email, LAN/WAN, Directories, standard desktop images and applications, COTS and GOT applications. Recommend system ...
- Jun 03