Gaithersburg, MD
... Developed and maintained automated test suites in Playwright for validating end-to-end user journeys and API integrations, improving test coverage and accelerating regression testing cycles. Applied advanced SQL techniques for test data analysis and ...
- Sep 04
Corpus Christi, TX
... Educated clients on coverage options and risk management strategies, fostering trust and long-term client relationships. BRANCH MANAGER 11/2020 - 02/2021 Liberty Staffing USA Led branch operations and a cross-functional team of employees, driving a ...
- Sep 04
Fayetteville, GA
... Provided ongoing support for policy renewals, claims assistance, and coverage updates Use CRM (use to track leads through the pipeline) Atlanta Regional Commission (CRC Morrow, GA) 04/2015 –11/2024 Eligibility /Follow-up Specialist Assist with ...
- Sep 04
Midland, TX
... patient appointments and follow up Ensured proper documentation of patient and treatment records Supported dental staff with patient flow and office task ensuring a positive patient experience Reviewed insurance claims and verified coverage details
- Sep 04
Pittsburgh, PA
... Designed test plan and strategy, scenarios, and procedures in RQM Tool Defined test planning, test strategies, test coverage, test automation, lab setup, monitoring execution, review, defect triaging and follow-up and Test Cases/Scripts for ...
- Sep 04
San Mateo, CA
... Lead ● Managed the enterprise-wide security policy governance program to align IT, clinical, and business operations with NIST SP 800-53, ISO/IEC 27001, SOC 2, and HIPAA requirements, ensuring consistent control coverage and regulatory compliance. ...
- Sep 04
Raleigh, NC
... CORE SKILLS Customer service (phone / email / chat) De escalation & calm problem solving Clear documentation & ticket updates Scheduling, coverage, & follow ups Microsoft Office (Word, Excel, Outlook) Excel: lists, filters, simple formulas Time ...
- Sep 04
Konawa, OK, 74849
... • Assisted patients in understanding their coverage options and navigating the complexities of the healthcare system during the pre- certification process. • Maintained up-to-date knowledge of insurance policies and regulations, enabling accurate ...
- Sep 04
United States
... ·Solely developed, structured, and implemented cross-training materials to maximize staff coverage for the company. ·Revamped all greetings and verbiage, which significantly minimized call length. ·In 2013, assigned by executive management to serve ...
- Sep 04
Charlotte, NC
... • Led daily team huddles and managed shift schedules to ensure optimal call center coverage. • Developed SOPs and updated knowledge base articles, reducing new hire onboarding time by 28%. • Investigated and resolved escalated customer complaints ...
- Sep 04