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Miami, FL
... resolved customer issues by providing professional tech support Handled caseload of 20-30 customer phone calls per day Chat Coach Oct 13 – Mar 15 Teletech at Home Motivated and encouraged telephone agents to provide exceptional customer service ...
- 2016 Jul 27
Miami, FL
... I have successfully provided support services in various ways with over 15 years’ experience in technical support, customer service, sales, call center, online chat customer support, web, email support, administrative assistant, teaching, music, ...
- 2016 Apr 28
Miami, FL
... Skills VoIP Web Designer Proxmox administration Linux Image processing SQL database systems Jabber Chat(Openfire) MySQL Microsoft Exchange 2013 Windows Servers Windows 7,8 and 10 Active Directory Citrix administration Scalable systems Working with ...
- 2016 Mar 11
Miami, FL
... HMOs PPOs • Medical Terminology Experience CUSTOMER SERVICE/STUDENT AID CENTER/JANUARY 2015-OCTOBER 2015 I assist client with all questions that they may have in regards to their account with the student aid center I handle our online chat system. ...
- 2016 Feb 11
Miami, FL
... autotrader, cars.com, trade-in appraisal tool, 3rd party lead providers, chat provider, reputation management & social media. Devised and implemented systems, internal controls and incentive based compensation plans in the business development ...
- 2015 Dec 17
Miami, FL
... The project enables the user to navigate through map, chat with other user, share data, and creating own community via the mobile handset. Responsibilities: Initiated and Led a team for Design and development of Automated Information Service for The ...
- 2015 Nov 28
Miami, FL
... WORK EXPERIENCE 9/17/2014 to 3/13/2015 United Nearshore Operations Santiago, Dominican Republic Customer service representative • Responded to incoming chat messages from customers relating to rebate programs that supported various mayor retail ...
- 2015 Apr 12
Miami, FL
... Concept, design, architecture, development, prototypes and production versions of commercially available iPhone and Android apps for money transfer, email, video messaging, chat and media purchasing services. Redesign, UI development of extranet web ...
- 2014 Aug 25
Miami, FL, 33182
... 2/1998 to 6/2008 Tech Support Manager • Responsible for scheduling, training, and direct supervision including Job Performance Evaluations of 20 technicians, trainers, and 5 programmers with telephone, email and chat support • Key in the development ...
- 2013 Dec 11
Hialeah, FL
... Support suite of popular business software such as: Microsoft Office from 2007 to 2010, Quickbook, SQL & Access databases, Antivirus software: Norton, McAffee, Avast, AVG, Avira, etc .- Chat software: MSN, Yahoo. Skype, Google Chat, etc – Installed ...
- 2013 Sep 06