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Resumes 1 - 10 of 223 |
Lawrenceville, GA
... Boca Raton, Florida Answer calls Chat with customer Respond emails 05/21– 12/21 United state Pharmaceutical group LLC-call center customer service Fort Lauderdale, Fl Answer calls Resolve complaints Respond emails Call the pharmacy to prepare the ...
- Jun 02
Lithonia, GA
... Georgia 30265 EDUCATION East Coweta High School : High School Diploma : Graduated in 2014 Claims Service Specialist Conduct over 50 outbound calls, emails, and chat interactions daily to provide exceptional claims service to policyholders, ensuring ...
- May 25
Atlanta, GA, 30324
... •Improved Chat Bot application by displaying more options using pop-up animation. •Added analytics for multiple screens to observe user behavior on Amplitude. •Configured apps with User permissions for the location after Signing In / Logging In. ...
- May 17
Cumming, GA
... Twistlock, AppDynamics, Data Dog, Service Now, CMDB Senior IT Manager, GA 2011 – 2018 Verizon Wireless, Alpharetta Led implementation of eChannels from Inception to Production Support (Live Chat, Virtual Chat, Community site and Support site). ...
- May 16
Alpharetta, GA
... ●A website which gives all the information of CRM regarding “What is CRM”, “Installation of CRM”, “Demonstration of CRM”, “Case Studies on CRM”, “Blogs” “Answer-Wiki”, ”Contributed-Software”, “Online-Chat Service”. ●The website provides the visitor ...
- May 14
Stone Mountain, GA
... • Managed Coordinators continuous improvement as they worked directly with Customers and Pros that call, email, or chat into the Pro Referral Contact Center. • Perform Quality Assurance Evaluations for team of Coordinators, based on Pro Referral’s ...
- May 09
Suwanee, GA
... Environment: Service Cloud, Triggers, Apex, Lightning, LWC, JavaScript, HTML, CSS, VF, Rally, JIRA, Confluence, Service Now, Gmail, Google Chat, Google Cloud products, VS Code, Git Labs. Client: Cummins Inc. Location: Remote/ Columbus, IN. Role: ...
- May 01
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ...
- Apr 23
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ...
- Apr 23
Cumming, GA
... layouts, record types, dynamic form, DocuSign, report & dashboards, and live chat to efficiently resolve customer inquiries, creating Bot and training Bot, and configuring service level agreements (SLS) to prioritize case based on their urgency. ...
- Apr 11