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Kitchener, ON, Canada
... Develop and implement Mobile Device Management solutions using proven ITIL best practices within an existing company infrastructure. Collaborate directly with Fortune 500 senior IT teams to provide server support and guidance to identify and resolve ...
- 2014 Jul 03
Waterloo, ON, Canada
... Versions Last Used • IT Years’ experience • o o Citrix Presentl 2+ o o SVN, CVS, VSS Presentl 5+ o o FTP, PGP, SSL Presentl 5+ o o Release Management Presentl 3+ o o Change Control/ Request Presentl 4+ Management y o o ITIL Process Knowledge 2009 1+
- 2014 Jan 15
Waterloo, ON, Canada
... 2008 Created test cases and conducted QA testing of Sobeys advanced self-checkout solution Utilized tools such as Mercury Quality Center for all test planning, test execution and test review Tracked/opened/closed defects using company-defined, ITIL ...
- 2013 Feb 08
Kitchener, ON, Canada
... from stakeholders.Appointed as Product Owner of Remedy for BlackBerry Operations.Work closely with process teams focusing on ITIL.Prioritize and manage enhancement requests in a backlog.Conduct enhancement request review and stakeholder meetings ...
- 2012 Oct 05
Waterloo, ON, Canada
... 6 years of experience in the Financial Services, Healthcare and Technology industry with MBA, Computer Engineering and ITIL V3 certificationWith extensive knowledge of Quality Assurance, Automation testing, Business – IT Alignment, IT Service ...
- 2012 Oct 05
Waterloo, ON, N2K 1V7, Canada
... XML/XSL IBM Cobol Fortran Assembler CICS DB2 HP OpenVMS Dibol B2B / EDI Other Skills Analytical/Logical Problem Solving Troubleshooting Decision Making Detailed Planning Research Technical Writing Team Leadership Certification ITIL v3 Foundation
- 2010 Oct 08