System Design
Resume:
David Abdel-Malek
Kitchener, Ontario, N2E 3N6
aboqn6@r.postjobfree.com
SUMMARY
Graduate of Honours Computer and System Design Engineering with experience in Software Quality Assurance. Testing experience includes functional, regression, performance, load and stress testing. Developed excellent professional skills by working independently and as a team member to prepare test plans, scripts and test cases for manual and automated testing using various tools. Worked on a variety of projects and have acquired strong interpersonal, leadership, training, and analytical skills.
EDUCATION
Learning Tree, Toronto, Ontario, Canada
Developing User Requirements: The Key to Project Success, 2012
User and System Requirements for Successful Software Development, 2011
Software Testing Foundation: A Comprehensive Hands-On Introduction, 2010
Software Quality Assurance: Delivering Consistent Quality, 2009
University of Guelph, Guelph, Ontario, Canada, 2001
Completion of B.Sc. Engineering
Major Engineering Systems and Computing
(Computer and System Design Combined Engineering)
SKILLS
Quality Assurance Tools
IBM Rational Suite (i.e., Test Manager, Robot, ClearQuest, Requisite Pro), HP/Mercury Suite (i.e., Test Director, WinRunner, Quality Center, QuickTest Professional, LoadRunner), Borland Silk Tools, Testlink, and Bugzilla.
EXPERIENCE
Research In Motion Limited, Waterloo, Ontario, Canada Quality Assurance Specialist/Lead April 2008 – August 2012
RIM is best known for the BlackBerry brand business mobile devices.Manual run of step-by-step scripts to test all functionality of Remedy with regards to Incident Requests, Change Requests and Notification.Create Unit Test Scripts to validate new features or bug fixes.Heavily interact with developers to resolve functional and performance issues.Create automated Scripts for regression testing using IBM Rational Robot.Maintained Regression scripts post releases.Interact with stakeholders to verify UAT test scripts are acceptable.Interact with QA Performance and Automation team to automate testing using HP QuickTest Pro.Gather requirements from all business groups and obtain sign-offs.Elected as UAT Prime for Remedy Upgrade project by a panel of managers.Design Entry/Exit requirements and Strategy plan which includes risks/assumptions for UAT.Schedule UAT test plan and identify test coverage.Prioritize and track bug fixes on HP Quality Center.Attend status report meetings conducted by Project Management.Represent defects at defect tracking meetings.Solicit and coordinate over 50 testers from around the globe for UAT phase of project.Managing a team of UAT Test Script Writers.Assigning defect retesting and follow-up on outstanding issues.Prepare weekly UAT phase reports to be presented to the project sponsor.Obtain approval and signoff from stakeholders.Appointed as Product Owner of Remedy for BlackBerry Operations.Work closely with process teams focusing on ITIL.Prioritize and manage enhancement requests in a backlog.Conduct enhancement request review and stakeholder meetings.Coordinate UAT testing between the various business units.Maintain a list of known issues/behaviors.Create SQL queries into the database for a dashboard.
Use of Time: 20% Tier 1 Support, 30% Requirements processing and stakeholder interactions, 50% Testing (script writing/performing) and coordination.
Environments: Remedy, Robot, HP QTP, HP QC, Agile, Scrum, Waterfall, Black Box, Exploratory, e-Collaboration, Livelink, Crystal Reports, BOXI, SQL
TVWorks, Mill Valley, California, USA QA Engineer July 2007 – March 2008
TVWorks delivers software solutions that help take cable to the next level, remaining at the forefront of innovation in cable services. Run Client QA test cases using TestLink.Solely responsible for Black Box OCAP regression testing.Resolve bugs within Client QA test applications.Create, edit, and conduct automation Regression Analysis scripts using TVWork’s proprietary tool.Heavily interact with developers to resolve bug issues.Report Bugs and check fixed issues using Bugzilla.
Use of Time: 20% Unit testing, 40% System testing, 40% Automated testing
Environments: TestLink, Bugzilla, ANT, Subversion, Eclipse
ATI Technologies Inc., Markham, Ontario, Canada Workstation Software Quality Assurance Engineer Nov 2005 – June 2007
A leader in PC video cards, graphics adaptors, and digital video processors including their flagship FireGL line of commercial graphics accelerator cards. Run benchmark tests for various combinations of graphic cards, drivers, systems and operation systems.Implement QA test plans and test cases using ATI proprietary HTML based test planning tools.Manual testing of workstation cards on vender software and hardware.Edit existing test cases to correct instructional errors.Report failed tests and check previously failed tests using Remedy.Run automated testing of multiple systems (60+) for third party certification using Perl Scripts and generate reports using Crystal Reports.Report Script Errors to automation developer.Design, update and maintain automated mirror systems.Guide and instruct newly hired Testers.Responsible for overseeing initial testing of Linux drivers.Design test cases for initial testing of IBM (Lenovo) Mobile Workstation.Held cross-departmental discussions and meetings.Ensure Workstation SQA team’s systems are up to date with no inconsistencies in the configuration across the test matrix.Bring SQA issues forward to the SQA Team Lead and Manager.
Use of Time: 20% Manual testing, 30% Script writing, 50% Automated testing
Environments: Windows 2000/XP/XP64/Vista32/64, Linux RedHat/SuSE, X-windows, DOS, Perl, Remedy, Crystal Reports
Indal Technologies Inc., Mississauga, Ontario, Canada Dynamic Interface Specialist May 2002 – August 2005
The world leader in designing and building of automated Rapid Securing Devices for military helicopters on navel ships.Model and analyze probe and gear stresses for various military helicopters on various types of navel ships in various sea conditions using Indal’s proprietary Dynamic Interface Mathematical Modeling Tool.Post-process the results of the various loads acting on the helicopter and the probe.Compare and ascertain whether the results comply with military specifications.Write engineering technical reports for completed assignments and projects which included a discussion section to indicate whether the results did indeed comply with military specifications.Design a pattern matching algorithm for use with the Automated Passenger Bridge project.
Use of Time: 40% simulation prep, 50% Post simulation analysis, 10% Design
Environment: DOS (batching), Word, Excel
References
References will be provided upon request
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