Project Manager

Sameer Verma

Email: abouzt@r.postjobfree.com

Phone #: 226-***-****

Address: #*, *** ******* ***, *********, Canada, N3M 3K9

PROFILEOver 6 years of experience in the Financial Services, Healthcare and Technology industry with MBA, Computer Engineering and ITIL V3 certificationWith extensive knowledge of Quality Assurance, Automation testing, Business – IT Alignment, IT Service Management, Process design and optimization, and outsourcing advisory engaged by clients globally, working in Canada, USA, and IndiaWorking experience in each phase of Software Development Life Cycle (SDLC) and integrating processes

SKILL SET Software: Visual Studio Source Safe Telelogic’s Rational Synergy Eclipse Apache Tomcat Moody's Financial Credit Delivery System (CRM) Contract Management system Hewitt’s YBR (Your Benefit Resources) Image and Transaction Management SystemAutomation: ALM Quick Test Professional(QTP) HP Mercury Quality Centre Selenium Selenium IDE VB Script Java JUnit framework Hybrid framework Fire Bug Fire Path Eclipse xpath JavaScript Languages: C C++ J2EE JAVA SAS SPSS ASP C# HTML D-HTML XML JSP UML Mainframe: JCL IOF CICS ENDEVOR CONTROL-M ISPF FILE-AIDOperating Systems: Windows XP Vista 7 Linux Unix Apple MacDatabases: IBM DB2 MS SQL Server SQL Microsoft: Word Excel (Macro, Pivot Table, Dashboard) PowerPoint Project Visio Access SharePointGeneral Tools: Lotus Notes Ultra-Edit Beyond Compare XML spy WebEx Google Analytic Word-Press FTP Voyager BizTalk Vmware 8 XgenEnvironment: ITIL V3 Project management System Development Life Cycle (SDLC) Business-IT Alignment Problem management Incident management Change management Release management Business Analysis Strategic outsourcing advisory Customer relationship management (CRM) Financial statement analysis Process Re-engineering Process Mapping Automation testing Quality AssuranceTRAINING: Project management Certified SRP (Small Request Process) and Metrics Expert for Aon-Hewitt Associates Credit Analysis Risk Analysis Data Mining Cryptography IT Security Balanced Scorecard Corporate Social Responsibility Six Sigma

PROFESSIONAL EXPERIENCE

PROJECT MANAGER SENIOR SOFTWARE QA SPECIALIST January 2012 - At Present

RDM Corporation, Waterloo, OntarioLed vendor management sessions to evaluate, interview and purchase quality assurance software as well as provide consultation to offshore team on transition and system implementation.Initiated and led automation testing Agile project using (QTP) Quality Test Professional which reduced testing efforts by 33% with substantial cost saving Lead requirement gathering session in ITIL environment by interviewing clients and JAD sessions with stakeholders to breakdown large and complex requirements into full functional impact analysis technical design document, which resolved defects, mitigated risk, reduced project cost and early delivery of project with high customer satisfaction Analyzed log, reviewed issues, defects and technical documentation for (request for change ) RFC’s to get approval from change control board for software and hardware products Trained and mentored QA (onsite and offshore) staff about automation architecture and processes

IT QA ANALYST January 2011 - December 2011 John Deere Financial, Burlington, Canada Provided strategic recommendations utilizing mercury framework. Designed process flows architecture and developed code for automation testing and standard reporting processes which reduced process cycle time by 33% and reduced project budget by $200KOptimized coding efforts by 30% for U.S and Canada’s Dealer management system merger by requirement generation, data collection, designing, which reduced the time line and resolving issues or mitigating any inherent risks, which reduced project budget by $200K Developed project charter, created work breakdown scope, coordinated external vendors by defining sequence of activities, estimating activities resources and time and schedule. Maintained and documented (SLA) Service level agreement report for testing progress by identifying risk by quantitative and qualitative analysis techniques.Provided strategic recommendations in Business- IT alignment, by identifying the gaps in Dealer management system to overcome the delay in credit process of equipment sales, which reduced the process cycle time by 30%, increased profit of $500K on equipment sales with high dealer-customer satisfaction.Trained and mentored new employees on John Deere’s culture, business and technical processes

IT CONSULTANT August 2009 – December 2010

SoftAlgo, Mississauga, Canada Managed outsourced technical team and led requirement session as single point of contact to clients to facilitate project’s development.Documented to ensure comprehension and feasibility of requirements to plan and coordinate of (UAT) user acceptance testing. Developed project charter, created work breakdown scope, coordinated external vendors by defining sequence of activities, estimating activities resources and time and scheduleWorked with mid-business start-up companies to understand, analyze the risk and detailed requirements, to develop a sustainable and integrated customer relationship management system with dynamic E-commerce enabled websites.Identified critical issues of approaches, tools, techniques and roles and responsibilities with ease. Assisted technical team and end-users with verifying application functionality and that application functionality adhere to requirements.

TREND ANALYST September 2010 - December 2010

Brock University, St. Catharines, Ontario Optimized and implemented changes in student’s record management reporting system by redesigning the student’s career progression template from 20 different reports to a single visual descriptive report Independently researched, compiled and conducted detailed analysis by in-depth mathematical and statistical analysis of business career development databaseProvided strategic insights and recommendations to improve business career development services by forecasting results and creating new volunteer roles in career development department

SOFTWARE ENGINEER PROJECT LEADER May 2006 –July 2009

AON-Hewitt Associates, IndiaInitiated and Spearheaded high complex project on implementing new architecture for web security, which optimized the process cycle time by over 40% which in result generated revenue of $700k Remotely managed a team up to 10 associates in cross-functional outsourcing structures to ensure contract deliverables with high level of client satisfactionEstimated cost benefits, risk, time line and scope of project to raise and spearhead change request to re-design the project delivery template to incorporate code review which reduced the rework by 40% and saved budget over $500k. Developed and optimized database queries in SAS SQL for healthcare and benefits manager’s self-service administration Hewitt’s YBR (Your Benefit recourses)(CRM) tool to perform automated Plan information reporting, eligibility reporting to carriers, enrolments and transactions and reporting from in a Hewitt’s YBRProvided effective solution to identify problem/incident resolution and provided weekly testing project status reports (SLA) to stakeholders on effective time and performance vendor managementTrained and mentored new associates on business processes, Hewitt’s Corporate culture and business-client relations

EDUCATIONMASTER OF BUSINESS ADMINISTRATION (Marketing, Finance) August 2009 – October 2010

Brock University, St. Catharines, OntarioBACHELOR OF ENGINEERING, Computer Science June 2002 - April 2006

Agra University, India

IT CERTIFICATIONITIL V3 Foundation in Service Management [GR750000455SV] July 2011

PeopleCert, Mississauga, Ontario, CanadaCandidate for Project Management Professional (PMP) Expected October 2012

EXTRA CURRICULUM AND VOLUNTEERING EXPEREINCEIT ASSOCIATE August 2011 - At Present

Endeavour Volunteer Consulting for Non-Profits, Toronto, OntarioTUTOR and MENTOR September 2010 - At Present

Brock University, St. Catharines, OntarioCONSULTANT April - July 2010

Hope Furniture Bank (Non-Profit Organization), Welland, Ontario CLASS REPRESENTATIVE, Computer Engineering Branch May 2002- April 2006

Agra University, IndiaSTUDENT UNION PRESIDENT, Engineering Society April 2003- April 2004

Agra University, India

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