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Sewell, NJ
... Reduced $2M in annual costs, improved helpdesk staff productivity by 32%, and cut service cycle time from 7 days to 3 through implementation of SLAs. Rolled out SharePoint for 22K users, handled SharePoint and .Net improvement projects that ...
- Jun 02
Philadelphia, PA
... Responsible for any overflow from Helpdesk calls. Took part in a migration on the servers from Novell to Windows 2000 Professional. Supported all users on all applications on the standard Macintosh build as well as Lotus Notes. Martha Stewart Living ...
- May 26
Philadelphia, PA, 19121
... Techstarters, Cherry Hill, NJ, March 2015 to August 2015 IT SUPPORT SPECIALIST / SOCIAL MEDIA INTERN ●Delivered on-site and remote helpdesk support a large variety of software, hardware, or network issues, including IT, firewalls, Microsoft Office ...
- May 13
Philadelphia, PA
... 300+ users, with 2 helpdesk individuals at corporate office in Radnor, PA. Received promotion in 2012 which included additional tasks to Provide support to all end user (approx. 300 users). Installed and implemented Sysaid (Help desk ticket software ...
- May 10
Warrington, PA
... BERNHAUSER Helpdesk and IT Support Technician CONTACT 267-***-**** ad476q@r.postjobfree.com Warrington, Pennsylvania EXPERIENCE ISS Solutions March 2023 – March 2024 Computer Support Helpdesk supporting Bayada Home Health Care Providing Phone ...
- Apr 23
Bensalem, PA
... MTG IT Professionals (Mar 2016-May 2017) Level 2 IT Support Provided first and second level helpdesk support for a prominent Managed Service Provider. Responsible for handling all customer server and workstation backups using Barracuda, Cloudberry, ...
- Mar 06
Philadelphia, PA
... Managed Tyco HR Tier 1 helpdesk concerning vital employee job functions. Global HRIS project Workday support partner. Navigated Workdays HR program software that supported international employees. Salesforce supported HR job functions. Portal ...
- Mar 02
Philadelphia, PA
... resolution skills · Excellent written and verbal communication · Familiarity with helpdesk software EDUCATION Pennsylvania State University 2009-2011 Major in Chemistry, First and Second year Nazareth Area High School 2007-2009 High School Diploma
- Feb 29
Philadelphia, PA
... •Researched and purchased devices and supplies to work with the database to make data entry easy Kimmel Group, Mount Laurel, New Jersey 2001 – 2002 Programming Analyst/ Messaging Technician/Helpdesk •Conducted training classes introducing various ...
- Feb 28
Philadelphia, PA
... Trained helpdesk and users on newly implemented software. Learned, piloted and evaluated vender technologies prior to implementation phase. Developed, authored, maintained, and executed required project plans, tasks list documentation, policies, and ...
- Feb 21