|
Resume alert |
Resumes 1 - 10 of 346 |
Silver Spring, MD
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ...
- May 18
White Marsh, MD
... NCR Aloha NBO CFC, Screen Design, Micros 3700, Par, Panasonic, Sicom/Xenial,Eye-Catch PCI Compliance,Switches, Firewalls, Drive Thru Systems,Mood 3M,Digital Copy .Connected Payments / World Pay Autotask, Helpdesk Management,Stratacashe Menu Boards ...
- May 14
Beltsville, MD
... Helpdesk Analyst, Quality Software Services Inc. 11/2015 - 1/2016 Served as second-level support for an EIDM project, answering phone or email support requests. Performed troubleshooting and analysis according to established procedures/scripts ...
- Apr 30
Hanover, MD
... Provided network support, software development and related services in a Helpdesk setting. EDUCATION: Colorado Technical University. MS. Information Technology. Lagos State University. B.SC. Human Resources &Personnel Management. Professional ...
- Apr 18
Hyattsville, MD
... LIBRARY OF CONGRESS December 2016- February2018 WASHINGTON, DC Helpdesk Specialist Diagnosed, troubleshot and resolved a wide range of software, hardware and network issues. Handled an average of 30 callers per day and prioritized and escalated ...
- Apr 03
Baltimore, MD
... Man Power - The College Board Helpdesk Analyst 07/06/2021 - Current Provide remote support for approximately 1700 users via Bomgar Log all incidents, update and close and via Service Now ticketing system Provision and rebuild MacOS for Jamf Reset ...
- Apr 03
Bowie, MD
... Serve as the initial point of contact for resolution of helpdesk issues. Provide client support and technical issue resolution via telephone calls, E-Mail, instant messages and other electronic medium. Work with the ticketing/tracking system to ...
- Apr 02
Riverdale, MD
... IT Support Specialist, May 2022– December 2022 Divurgent – Manassas, VA •Successfully managed the IT helpdesk ticketing system, efficiently prioritizing and resolving user-reported issues to meet service level agreements (SLAs). • Created and ...
- Mar 20
Baltimore, MD, 21222
... Led daily ITS conference calls, providing comprehensive updates and strategic insights on system status and operational challenges in a 24/7 helpdesk setting. ●Incidence Response Efficiency: Enhanced operational security by implementing a robust ...
- Mar 18
Baltimore, MD
... Feb 2022 - May 2023 BALTIMORE, MD Part time Tier 1 Helpdesk support EZEK SYSTEMS * Provide remote technical support via phone, email, chat, or remote desktop tools.* Analyze and diagnose IT-related problems, document issues and track resolution ...
- Mar 01