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Atlanta, GA
... ●Cash handling Convergys 04/2016-12/2016 Call Center ●Accept high volume incoming calls from customers. ●Transfer to appropriate claim departments. ●Assist with troubleshooting issues. ●Give customers a deal to prevent them from canceling their ...
- May 03
Lawrenceville, GA
... Perform MAC changes on Avaya Contact Center as well as call flow and routing Calls. Infosys Technologies December 3,2018- Dec 20,2019 Lead Engineer Telecommunications Configure and maintain Avaya CM and Contact Center. Perform maintenance on Modular ...
- May 03
Loganville, GA
... of staff for the units *Answer the telephone due to any call outs or other questions staff may have pertaining to their ... MS Word to coordinate activities and function of the center *Assisted the Shelter Coordinator with the coordination ...
- May 02
Atlanta, GA
... EMPLOYMENT HISTORY Valet living Customer Service Manager/ Feb 2020 - present ● Oversee nightly incoming and outgoing call ... ● Maintain and updated AR spreadsheet and managed rush requests through Salesforce to ensure prompt agent Hope Center ...
- May 01
Atlanta, GA, 30319
... SKILLS Total Systems (TSYS) Business Process Outsourcing (BPO) Client Relationship Management Call Center Management Credit/Debit Card Operations Payment Processing Microsoft Office Professional Suite PCI DDS 2.0 Business Analysis Business Process ...
- Apr 30
Atlanta, GA
... SKILLS • Insurance verification • HIPAA compliance • Data entry proficiency • Relationship building • Computer literacy • Salesforce CRM Healthcare industry knowledge • • Problem-solving abilities • Call center experience Medicare and Medicaid ...
- Apr 30
Riverdale, GA
... CAREER OBJECTIVE Warehouse Associate ADECCO LUXOTTICA/DHL, FULTON COUNTY, GA VXI CALL CENTER AGENT REMOTE ADECCO LUXOTTICA/DHL, FULTON COUNTY, GA CUSTOMER SERVICE REPRESENTATIVE AGENT DIAL AMERICA, CLEVELAND, OHIO HVAC Installer EXPERIENCE January ...
- Apr 30
Atlanta, GA, 30305
... •Designed and implemented a virtual data center in AWS to host Enterprise Data Warehouses, incorporating VPC, Subnets, ... •Participated in on-call rotations and emergency response activities to address critical incidents and outages, ensuring ...
- Apr 30
Atlanta, GA
... National Certification Certified Options Counselor, 2014 Center for Aging & Disability Education and Research, Boston ... Senior Program Specialist January 2005 to March 2015 Atlanta Regional Commission Atlanta, GA Answered high call volume for ...
- Apr 30
Atlanta, GA
... WORK HISTORY 06/2022 to Current Center Manager Hopebridge – Chattanooga, TN Manage the daily operations of the center. ... Managed time clock for sleep coach and team leads including call outs and staffing as well as review and submission to ...
- Apr 29