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Columbus, OH
... Applied NLP with spaCy, NLTK, and Transformers to analyse call centre transcripts and customer complaints for sentiment classification and service improvements. Processed and stored semi-structured data using MongoDB, Cassandra, and indexed datasets ...
- Aug 04
Columbus, OH
... HR Manager Community Home Care and Hospice 01/2014 – 10/2014 Researched and implemented a comprehensive Human Resource Information System to streamline operations. Created employee handbook, policies, and updated job descriptions. Developed ...
- Aug 04
Columbus, OH
... College Experience, Fortis Institute – Erie, PA – 2013 (LPN coursework) EXPERIENCE Credentialing Coordinator — Maximus, Columbus, OH (March 2023 – January 2025) • Ensure employees at medical centers have proper credentials and licenses to practice. ...
- Jul 31
Westerville, OH
... of Wooster, Wooster, OH September 2021- May 2025 • Supported with calling prospective students to encourage a specific call- to action • Helped compose and send personalized email or text messages to prospective students • Supported social media ...
- Jul 30
Columbus, OH
... • In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu. • In the histology laboratory, I assisted with biopsy slides arrangement and stack them number on it there assigned location tray. BHT ...
- Jul 30
Columbus, OH
... • Developed and maintained Tableau KPI dashboard for alumni engagement data, visualizing key performance metrics such as call volume, donation conversion rate, and caller efficiency. • Supervised student callers by monitoring performance metrics, ...
- Jul 29
Columbus, OH
... CLASS ● DESIGN ESSENTIALS RELAXED/ PRODUCT KNOWLEDGE CLASS ● SPECIALTY IN BRAIDING/ NATURAL/RELAXED/ALL TYPES OF HAIR 05/12-3/13 – Customer Call Representative, Convergys Greenville, NC ● Listened attentively to customer needs and concerns; ...
- Jul 28
Columbus, OH
... FIDELITY INVESTMENTS, Durham, NC 10/2006-1/2007 Customer Service Associate Inbound call center responding to 401k participants taking MRD, loans, rollover accounts and exchanges within their retirement accounts. SELF EMPLOYED Insurance Agent in ...
- Jul 26
Whitehall, OH, 43213
... Write up a contract and ask them to consider our proposal and have them call the our company to schedule A time to have their project completed. Hire employees who have the ability to preform the tasks at hand. Purchase the materials to complete the ...
- Jul 25
Columbus, OH
... •2.8+ Years of experienced in high volume call center environment •Experienced in financial loans, Personal loans, Money orders and related documents •Proficient with MS Office Word, Excel, Outlook, PowerPoint •First Aid / CPR Trained •Excellent ...
- Jul 23