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Columbus, OH
... SG Guinea Conakry Guinea IT Project Officer Jan 2015 – Mar 2017 • Coordinated IT projects and departmental activities including helpdesk support, Exchange Server management, system administration (Active Directory, Veeam Backup), and core banking ...
- Sep 06
New Albany, OH
... Strengthened operational compliance by integrating network support, service desk, and helpdesk functions. Delivered performance reports and operational briefings to executive leadership. Led cross-functional project teams and cultivated strong ...
- Aug 25
Columbus, OH
... Oracle VM RDP Group Policy KACE Project Management Asset Management IT Policy Writing User Training Procurement Helpdesk & Technical Support EDUCATION University of New Haven, West Haven, CT Master of Science in Cybersecurity and Networks — ...
- Aug 15
Columbus, OH
... diagrams to assemble network cabinets for telecommunications applications RAN equipment configuration Router Installation Helpdesk Analyst, PCM April 2018 – November 2018 •Provide Help Desk support that includes: initial problem determination, clear ...
- Jul 28
Hilliard, OH
... Other Experience Owner, Atomic Angel Photography Hilliard OH 2011-2017 QA Tester/Business Analyst, Devis Arlington VA 2009-2014 Tier 1 Helpdesk, Cardinal Health Columbus OH 2008-2009 Administrative Support Representative (several roles), IKON at BMW ...
- Jul 03
Columbus, OH
... 1996 Conducted monitoring mainframes, mini and microcomputers, UNIX and MS-DOS, micro-word, spreadsheet, tape librarian duties, CHCS, helpdesk. Ran fiber-optic wire to terminals. Worked as military lead for troubleshooting and maintenance on 2,000 ...
- May 19
Grove City, OH
... companies to schedule depositions including out-of-town reservations Code and enter billing using Juris software Primary helpdesk support for 36 users at corporate office including remote support for offsite employees Charged with setup of new users ...
- May 15
Columbus, OH
... Provides Off Hours Helpdesk Support(Tasks include Virtual Desktop and RSA token support along with general escalation support tasks.) Implementation of all data into Asset Manager, Use SMP/E to install and track installation on the system, Provides ...
- May 06
Columbus, OH
... Monitors Data Center access login entries and allows access for approved personnel Resolves user problems, from the helpdesk, phone calls and email/IM requests Perform iSeries/AS400 IPL process and perform weekly IPL’s. Understand of the business ...
- Apr 19
Columbus, OH
... ● Assisted the Wendy’s Helpdesk team, troubleshooting and resolving issues related to new store installations, ensuring rapid resolution of any technical issues. ● Managed and updated Cherwell tickets, ensuring they were closed promptly and that all ...
- Apr 18