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Ccaas or Ivr or Techno resumes in Columbus, OH, 43215

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Customer Service Business Analyst

Franklin Township, OH, 43223
... •Recorded all voice prompts for incoming IVR calls and all incoming plan-specific 1-800 numbers. National Account Representative Rodenstock NA - Lockbourne, OH July 2001 to July 2002 Manufactures Eyeglass Frames and Lenses •Handled all large ... - Jul 19

Project Manager Senior

Canal Winchester, OH
... SIGNATURE CONSULTANTS - CLIENT: AFFINION GROUP FEB 2006 – FEB 2007 PROGRAM MANAGER Program Manager responsible for a program consisting of several projects and a $10 million budget: the NATO Interactive Voice Response (IVR) project, AG & ALG Nuance ... - Jul 07

Branch Manager Life Insurance

Columbus, OH
... PLEASE NOTE: To make changes or cancel coverage by telephone call the Interactive Voice Response (IVR) line at 800-***-****. Your pin code for enrolling/making changes is + _ _ _ _ (last four digits of your SSN). Your Company has chosen to take your ... - Jul 06

Call Center Amazon Connect

Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19

Business Analyst Scrum Master

Columbus, OH, 43215
... including EC2, S3, Lambda, RDS, DynamoDB, and AWS Management Console •Extensive Experience as a Technical developer and Techno functional consultant for ERP projects Peoplesoft, Workday, and Salesforce (HCM/Financials/CRM modules) TECHNICAL SKILLS ... - May 14

Oracle Cloud Functional Consultant

Westerville, OH
502-***-**** pa *********@*****.*** Oracle Cloud Techno Functional Consultant Name: Naga Pavani Polapalle Mob: 502-***-**** email:***************@*****.*** • Having 10+years of good experience in Oracle Applications and 1+ years of experience in ... - May 05

Safety Coordinator Patient Advocate

Columbus, OH
... Medicare and Medicaid IVR systems, utilizing Quadax billing systems, verification of payer sources to assure information correct with timely deadlines. Education/Skills: GED Skill Path Seminars 31 C.E.U's Nursing 101-CAN Basic Medical Terminology ... - Apr 20

Desktop Support Customer Service

Columbus, OH
... Knowledgeable and experienced with ACD and IVR maintenance and support, local area and wide area networking principles and concepts, back-up & recovery techniques. Draft a variety of emails and reports to respond to internal and external customers. ... - Apr 19

Machine Learning Data Engineer

Delaware, OH
... Details: We deal with Call/ARL/IVR data. We need to do Data load, Harmonization and Curation on this data. My Responsibilities: • Worked on all three phases Data load, Harmonization, Curation. • Worked on data analysis to decide loading mechanisms. ... - Apr 12

Techno Functional System Analyst

Columbus, OH
SUMMARY Shilpa Boyina Peoplesoft Consultant +1-614-***-**** **********@*****.*** United States LinkedIn •Skilled Techno Functional PeopleSoft Consultant/ Business System Analyst with 7.3 years of experience in HCM and Finance. •Substantial ... - Apr 02
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