Techno Functional System Analyst

SUMMARY

Shilpa Boyina

Peoplesoft Consultant

+1-614-***-**** **********@*****.*** United States LinkedIn

•Skilled Techno Functional PeopleSoft Consultant/ Business System Analyst with 7.3 years of experience in HCM and Finance.

•Substantial functional expertise in HCM business process analysis, mapping solutions to these processes and determining best approach based on leading business practices.

•Expertise in Design, Fit Gap Analysis, Customization, Testing, Implementation.

•Worked on all phases of a Project as Techno Functional consultant as the key contact between Business and Technical Team.

•Expert in Development, Reporting, Production support, Service Enhancements of the PeopleSoft HCM 8. 9/9.2 (Core HR, Benefits, NA Payroll and ePerformance) modules.

•Worked on Peoplesoft Finance 9.2 including AP,AR and Billing, Travel and Expense and Supplier Contract Management.

•Experience in PeopleSoft Upgrade of HCM system from version 8. 9 to 9.2.

•Expertise in writing, tuning and debugging the People Code, SQR, SQL,BI Publisher, XML and Application Engine.

•Experience in Impact Analysis, writing Technical design and specifications for requested Application development.

•Experience in writing complex database reports and customizing PeopleSoft delivered SQR reports and development of Outbound and Inbound SQR interfaces.

•Expertise in creating Test plans, test cases and Test scripts.

•Excellent Analytical, written and verbal communication and interpersonal skills.

•Ability to work independently and can also be an integral part of small and large teams.

•Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary.

•Customer focused with diverse industry experience including banking.

•A team player who is attentive to details and able to work in a fast-paced environment.

EDUCATION

Bachelor of Technology with specialization in Electronics and Communication Engineering from Biju Patnaik University, Bhubaneswar, India.

PROFESSIONAL EXPERIENCE

Peoplesoft Consultant, Hexaware Technologies, Columbus, OH(Remote) Jul '24 — Dec’24

Project 1: General Electronic Company

Supporting Employee and Manager self-service module in HRMS

Applying Tax updates, patches and latest releases for NA payroll

Supported US and Canada Payroll overpayment cases.

Worked on Oracle Service Cloud tickets assigned to the Team from analysis to Production implementation.

Worked on the GE specific tracker application to maintain all the overpayments. Worked with Banking Team, Benefits Team and Payroll team to provide the solution for Overpayments.

ERP Analyst, Community Healthcare System, Chicago (Remote) October 2022 – Dec 2023

Project 1: Peoplesoft HRMS and Finance Support

Applying Tax updates, patches and latest releases for NA payroll and other daily batch support activities.

Worked on the Peoplesoft Tools upgrade retrofitting Payroll, Core HR and ePerformance.

Supporting the ESS, MSS, NA Payroll, eCompensation and Core HR modules.

Worked on implementation of Supplier Contract Management in Peoplesoft Finance 9.2

Worked on Production support resolving tickets in Travel and Expense, AP, AR and GL modules.

Designed and developed in-bound and out-bound interfaces to and from PeopleSoft to existing legacy system.

Worked on PeopleSoft Security, Tree Manager and Roles & Permission List.

Worked on the Service Now tickets assigned to the Team from analysis to Production implementation.

Documented the general implementation as well as troubleshooting procedures.

Implemented and Supported the Peoplesoft Supplier Contract Management system Environment: Peoplesoft 9.2, PeopleTools 8.59,PHIRE, Cherwell, Oracle SQL Developer 12g.

Peoplesoft Techno Functional Consultant, AEP, Columbus, OH Dec '19 — Nov '21

Project 1: Peoplesoft HRMS and Finance Support and Upgrade

Supporting the Peoplesoft HRMS and Financial systems by solving the day-to day issues reported by the user.

Worked on impact analysis, retrofitting, testing and applying the Tax Updates.

Supporting the eCompensation, Core HR and Payroll modules.

Designed and developed in-bound and out-bound interfaces to and from PeopleSoft to existing legacy system.

Worked on PeopleSoft Security, Tree Manager and Roles & Permission List.

Supported the AR, Billing, AP by resolving the issues reported by the users.

Worked on the Service Now tickets assigned to the Team from analysis to Production implementation.

Supported the 1099 changes for the 2021 year.

Documented the general implementation as well as troubleshooting procedures.

Worked on PeopleTools Upgrade from 8.56.04 to 8.57.08.

Senior Software Engineer, Hexaware Technologies, Chennai, India Feb'14 — Nov '17

Project 1: PeopleSoft Application Support and Maintenance

Supporting Employee and Manager self-service module in HRMS for 65000+ employees, bug fixes and clarifications.

Implementing and supporting various interfaces for Tax, Payroll and benefits vendors.

Design, develop, modify, debug, and evaluate complex programs for functional areas.

Provide on-call production support, documenting problems and then devising, implementing, and documenting a permanent fix to the problem in consultation with the subject area expert, technical lead, or manager.

Project 2: EMPLID Conversion

Developed program to update all the AGL reference fields to corresponding Mapping Soco values.

Developed sqc to get all the AGL reference fields to Mapping Soco values.

Involved in unit testing and prepared test cases and creating migration forms.

Trouble shooting and solving post upgrade issues and defects.

Worked individually on client specifications to provide enhancements to already existing features, created new functionalities and worked towards improvement of process excellence.

Project 3: Internal Company Separation

Created a new interface for the payroll vendors and Implemented run control pages.

Have experience on tools such as Secure CRT, Secure FX.

Prepared the General Design Documents and Detail Design documents for the new custom processes and reports.

Used Application Engine, People Code and SQR extensively to create processes, outbound files and reports.

Project 4: Peoplesoft HCM Upgrade from 8.9 to 9.2

Worked with the Business to determine customization needs based on business processes and requirements.

Redesigned and rebuilt several modifications to system in version 9.2 that were originally designed for version 8.9.

Managed the process of requesting, approving, implementing, and testing technical modifications to the system.

Mentored client team members on the technical aspects of the system.

Assisted the technical team to construct and execute an upgrade plan.

Modified panels, menus, and People code to implement technical changes for the upgrade.

Worked on retrofit of complex custom SQRs during upgrade.

SKILLS

Technical Skills RP package PeopleSoft HCM 9.2/9.0/8.9, People Tools Tools v 8.54/8.55/8.56/8.57, Application Designer, People Code, Application Engine, Component Interface, Integration broker, Workflow, Application Messaging

Reporting Skills PS Query, SQR, Process Scheduler Database Management Oracle 11g, Oracle 12g Programming Languages People Code, PL/SQL

Operating Systems MS Windows NT 4/2000/2003, MS DOS, Windows-XP/Vista/7,10, UNIX/Linux

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