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Columbus, OH
... •Updated documentation for On Call duties, Queue Management, Incident ticket processing, and password storage. •Conducted individual training when onboarding/updating applications onto our team. •Represented team in meetings related to application ...
- Aug 20
Columbus, OH
... Provided regional “concierge” level assistance on the servicing and management of the accounts in my book of business. Developed new business from existing accounts and assigned leads, also contributed to meeting broker production goals. Identified ...
- Aug 20
Columbus, OH
... Created automation code that will call shim tool methods and convert them into ruby classes. Involved in all phases of SDLC that include Requirements analysis, Software design, Implementation, Test planning, Test design, Test analysis, Test cases ...
- Aug 18
Columbus, OH
... Regional Recruiter - Mid- South region (5 states) April 2021 – Present ● Conducted weekly recruiting status updates and curated relationships with Senior TA, Regional Directors and Store Managers reporting on key KPI’s with a team of 2 recruiters ...
- Aug 10
Columbus, OH
... Applied NLP with spaCy, NLTK, and Transformers to analyse call centre transcripts and customer complaints for sentiment classification and service improvements. Processed and stored semi-structured data using MongoDB, Cassandra, and indexed datasets ...
- Aug 04
Columbus, OH
... quota • Provided strategy input on sales strategies and closing techniques, which were pushed company wide PMT Corporation Regional Sales Manager • 2009 – 2014 • Oversaw sales across five states and Eastern Canada, driving a 400% increase in total ...
- Jul 31
Westerville, OH
... of Wooster, Wooster, OH September 2021- May 2025 • Supported with calling prospective students to encourage a specific call- to action • Helped compose and send personalized email or text messages to prospective students • Supported social media ...
- Jul 30
Columbus, OH
... • In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu. • In the histology laboratory, I assisted with biopsy slides arrangement and stack them number on it there assigned location tray. BHT ...
- Jul 30
Columbus, OH
... • Developed and maintained Tableau KPI dashboard for alumni engagement data, visualizing key performance metrics such as call volume, donation conversion rate, and caller efficiency. • Supervised student callers by monitoring performance metrics, ...
- Jul 29
Columbus, OH
Mark Plante **** ******** ** Reynoldsburg Ohio *3068 Cell# 614-***-**** Email: *********@******.*** SKILLS: CDL License Class 'A Government: Issued TWIC card. WSPEV cert. EXPERIENCE: Elite Auto Services Flatbed Tow Truck Driver 05/Present HMT Pilot ...
- Jul 29