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Columbus, OH
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ...
- Dec 12
Columbus, OH
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ...
- Dec 12
Columbus, OH
... day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also supervising, mentoring, training ...
- Dec 12
Columbus, OH
... customer service to Medicaid and Medicare members by resolving inquiries related to benefits, claims, eligibility, and coverage in a timely and accurate manner. • Educated members on plan benefits, services, and tools to improve overall healthcare engagement ...
- Dec 12
Columbus, OH
... - Specialized in residential and rural routes, requiring advanced navigation and customer interaction. - Managed delivery paperwork, proof of delivery, and customer communications. - Established a reputation for safety, reliability, and ...
- Dec 11
Columbus, OH
Matthew Watson Pickerington, OH ***** *********@*****.*** 614-***-**** Efficient & Reliable Administrative Professional Detail-oriented and organized with cross-industry experience supporting office operations, facility logistics, and customer ...
- Dec 11
Sunbury, OH
... Operational experience using and directing the implementation of over a dozen analytic tools, for the purpose of gathering information from several databases to custom tailor end-reporting products to the customer’s requirements. Served nearly 13 ...
- Dec 10
Columbus, OH
KAY MALLOW PROFILE Throughout my professional journey, I have consistently demonstrated a strong ability to please clients, which has served me exceptionally well in customer service. With over 10 years of experience in this field, I possess ...
- Dec 09
Delaware, OH, 43015
... ● Ensure and maintain all aspects of customer service. ● Secure, create and maintain all aspects of marketing. Print, Social Media, Community Notices, Event Brochures. Extensive use of Square Register, Quickbooks, "Lot Mom" event booking, Internet ...
- Dec 03
Hilliard, OH
... Track record of accurately managing sensitive customer and client data, ensuring compliance with KYC, regulatory, and ... • Supported data-driven decision-making by compiling reports and identifying key trends in client engagement. • Enhanced ...
- Dec 02