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Dublin, OH
... Audited associate work and provided feedback on monitored call quality & compliance. Identified, resolved escalated concern. Completed monthly end dollar goals work reviews. Coached associates on performance and productivity. AWARDS, COMMENDATIONS ...
- Mar 18
Columbus, OH
Samuel O. Ogoji CISA, CISM, CDPSE, CCNA, MCSE 513-***-**** ad4duf@r.postjobfree.com IT SECURITY AND GOVERNANCE, RISK, AND COMPLIANCE SPECIALIST Highly technical IT security engineer specializing in highly regulated environments including financial...
- Mar 16
Columbus, OH
... acct, review documents on file for trust accounts to make sure documents were received and uploaded to account profile, call branches to advise of fraudulent transaction, unlock and restore online access after passing high risk questions Member ...
- Mar 15
Dublin, OH
... Developer Project Description: Virtual Agent is a Call center application used by agents to interact with the customers. The ... 2014, MSBI (SSIS, SSAS and SSRS), Java Script, Python and .Net Responsibilities: Develop and support multiple applications ...
- Mar 15
Columbus, OH
... I'm taking my peer support certification with Easter seal I also help peers out at my church call lighthouse apostolic Church I also volunteer with the homeless I also volunteer with other addicts with experience in a new way of life suggestions Are ...
- Mar 14
Columbus, OH
... Prepared Monthly Net Open Position of the Bank Reviewed Monthly Payroll Prepared by the HR Department. Remitted all taxes to National Revenue Authority (withholding, PAYE, and GST) Remitted National Social Security and Insurance Trust Contributions ...
- Mar 13
Columbus, OH
... And resolved issues before it reached higher level EXPERIENCE June 2000 - Present Provided exceptional customer service to clients in fast-paced call center environment. • Identified opportunities for process improvement through regular analysis of ...
- Mar 12
Columbus, OH, 43291
... Function within Customer Service consist primarily of Call Center, but not limited to Kana (email) and CRM (Customer Request Management). Total annual call volume of 9 million. oLoan Administration (2010-2013): $130M and 2,500 staff located in ...
- Mar 11
Dublin, OH
... ●Led configuration of Net Suite Revenue reporting system and forecasting data from Salesforce.com. ●Boosted bottom line by improving DSO 30% from 70 days to 49 days over 6-month period and reducing bad debts from $360K to $14K. Accounting & Finance ...
- Mar 10
Columbus, OH
... • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. • • Systems Analysis • Server Management • Incident Management • Network Architecture • Graphist designer • Youtuber • Computer freindly • Management ...
- Mar 08