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Columbus, OH
... • Took escalated calls from agents, or assisting them with any questions they might have CUSTOMER CARE SPECIALIST Alliance Data Westerville, OHIO November 2010 - May 2017 • Take calls from customers, furniture stores, medical facilities, and ...
- Mar 22
West Jefferson, OH
... • Met with Homeowners daily to discuss their issues. • Managed all phone calls and deescalated client issues before upper management needed to be notified, successfully • Maintained and ordered Department supplies and equipment. • Participated in ...
- Mar 19
Columbus, OH
... Conduct one on ones with consultants bi-weekly to ensure client’s expectations are met, address work performance, and disciplinary action if necessary. Drive the success of assigned resources by actively managing the outcomes of individual ...
- Mar 18
Dublin, OH
... Knowledge of wireless billing and rating systems, particularly the VISION billing system. ASHLAND CHEMICAL / NEXEO SOLUTIONS, Dublin, OH January 2016 - August 2017 Billing Analyst Tracked orders inside of internal database called SAP. Analyzed the ...
- Mar 18
Columbus, OH
... Maintained and corrected problems related to server and workstation agents and the Wintel environment. Participated in Disaster Recovery Table top tests Performed system administration for the Windows and Citrix environments. Applied, and Updated ...
- Mar 16
Columbus, OH
... Combining sales tactics and proactive leadership strategies to drive up sales and revenue Ensuring merchandise and product displays met company standards. Build strong client relationship and provided high customer service, ensuring customer ...
- Mar 15
Columbus, OH
... Patient Service Coordinator Quantum Health - Dublin, CA July 2021 to March 2022 Assist provider and member with coverage, create approvals for surgery and procedures done in an office or hospital, advise of out of pocket and deductible amount met, ...
- Mar 15
Columbus, OH
... Included billing as well as rating also. It consists of various interfaces like order management, event generation, configuration, Rating, Billing, Payments, Bill Generations and Debt escalation. Vodafone (Service Provider) approached BT for the FSP ...
- Mar 15
Dublin, OH
... Developer Project Description: Virtual Agent is a Call center application used by agents to interact with the customers. The agents can receive the calls from customer and place an order based on customer requirement like open order, new install, ...
- Mar 15
Columbus, OH
... dba Progressive Alliance of Retirement Planners Membership company providing support and training for insurance agents Company failed, went out of business. 2001 - Present Warehouse Worker Warehouses - Distribution Centers Off and on - pique times ...
- Mar 14