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Customer Service Team Manager

Dublin, OH
... breaks, handling internal reports, providing aid to new agents, comprehending difficulties, and delegating authorities. ... • Mediating with various LOBs and cross sites with a view of achieving process improvement. • Ensuring compliance of team ... - Apr 16

Forklift Operator General Laborer

Columbus, OH
... ● Maintained strong, working knowledge of Standards for the Professional Practice of Internal Auditing. ● Executed audit phases and entered data into accounting software for analysis. 2004-10 - 2005-07 Picker PetSmart Distribution Center, Groveport, ... - Apr 16

Software Developer Senior

Dublin, OH
... Responsibilities: Mapped processes and took key decisions around scope of change, designed process template for common processes across sites, conducted a detailed analysis of As-Is and To-Be processes and solution definition Designed and developed ... - Apr 15

Project Management Manager

Columbus, OH
... ensuring seamless execution and alignment with objectives Established and nurtured strong working relationships with both internal project stakeholders and external vendors, promoting collaboration and mutual success Diligently maintained project ... - Apr 15

Customer Service Support Specialist

Columbus, OH
... • Assisted with trade errors (error codes) • Assisted with Internal Transfers for Mutual Funds • Gave proper policies and procedures regarding Contributions and distributions for 529 Savings Accounts. • Educated Branch Employee's on what kind of 529 ... - Apr 15

Desktop Support Service Desk

Columbus, OH
... Coordinated with the software development team, internal users, and clients to improve application performance. Managed the code migration across environments to ensure continued and synchronized functionality. Establishing the root causes of ... - Apr 14

Executive Assistant Administrative

Columbus, OH
... Secretary ● Scheduled meetings and handled the coordination of travel for executive-level staff ● Accountable for creating internal and external quality assurance spreadsheets and daily reports ● Prepared reports and financial data, and customer ... - Apr 14

Contact Center Information Technology

Pickerington, OH
... Multiple OS deployments and upgrades including Windows XP, 7, and 10, MS Teams Migrations voice and conferencing service for multiple sites, Hiring and training of helpdesk personnel, Firewall, Switch and Wireless AP deployments, Virtual Server and ... - Apr 13

Communication and Outreach Specialist

Columbus, OH
... Worked directly with clients, creating strategic plans and social media posts, ran monthly newsletters, and created content for the website and internal use. Managed volunteers and interns across five active communities. COLUMBUS ZOO AND AQUARIUM ... - Apr 11

Quality Assurance Customer Service

Columbus, OH
... • Created training materials and exams for external, internal associates and led cross-functional training programs. • Coached managers and associates on company new procedures, policies, and customer service, bolstering customer retention by 27%. • ... - Apr 10
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