| Resume alert | Resumes 51 - 60 of 88 |
QA Engineer
Columbus, OH
... Columbus, Ohio October 2015 – October 2017 Signed up new customers, retrieved customer data, presented relevant product information, and cancelled services Trained new employees on email, chat, phones and internal systems Received an average 95% ... - 2020 Sep 03
... Columbus, Ohio October 2015 – October 2017 Signed up new customers, retrieved customer data, presented relevant product information, and cancelled services Trained new employees on email, chat, phones and internal systems Received an average 95% ... - 2020 Sep 03
Sr. Business Analyst
Columbus, OH
... Click to chat software implementation designed to create a pop up window message instead of calling into a call center. Implementation reduced the number of member calls received by 30%. Organized team building initiatives and overall maintenance of ... - 2020 Aug 27
... Click to chat software implementation designed to create a pop up window message instead of calling into a call center. Implementation reduced the number of member calls received by 30%. Organized team building initiatives and overall maintenance of ... - 2020 Aug 27
Management Engineer
Dublin, OH
... exchange, checking on IPO, security events like virus/malware outbreak incidents, logging and monitoring various functions from the different set of entry- reported channels through tools such as Phone, Ticket, chat channels, Netcool and Email. ... - 2019 Feb 26
... exchange, checking on IPO, security events like virus/malware outbreak incidents, logging and monitoring various functions from the different set of entry- reported channels through tools such as Phone, Ticket, chat channels, Netcool and Email. ... - 2019 Feb 26
Data Developer
Columbus, OH
... Users can inform their clients about these opportunities using multiple channels like Sms, Email, Chat or other third party API’s like Omnesys, Ebuzzetc Contribution As a team member, was responsible for Developed complex Informatica mappings to ... - 2019 Feb 11
... Users can inform their clients about these opportunities using multiple channels like Sms, Email, Chat or other third party API’s like Omnesys, Ebuzzetc Contribution As a team member, was responsible for Developed complex Informatica mappings to ... - 2019 Feb 11
Customer Service Technical Support
Galloway, OH
... EMPLOYMENT 08/2014 - 10/22017 Verizon Wireless Hilliard, OH Chat Technical Expert Handled multiple chats and accounts at one time Ability to multitask, utilize resources and tools to resolve customer concerns in a timely and professional manner. ... - 2019 Jan 24
... EMPLOYMENT 08/2014 - 10/22017 Verizon Wireless Hilliard, OH Chat Technical Expert Handled multiple chats and accounts at one time Ability to multitask, utilize resources and tools to resolve customer concerns in a timely and professional manner. ... - 2019 Jan 24
Paralegal
Columbus, OH
... Created and developed America Psychologist Association (APA) filing system for office and library and maintained an on-line library for all articles written by staff and consultants to be distributed to potential clients, consultants and media ... - 2018 Aug 30
... Created and developed America Psychologist Association (APA) filing system for office and library and maintained an on-line library for all articles written by staff and consultants to be distributed to potential clients, consultants and media ... - 2018 Aug 30
Graduate student
Columbus, OH
... Published the article “How advantages of self-media reflected in We-chat” in a magazine SKILLS • Microsoft Office (Excel, Word, PowerPoint, Access & VBA), R, basic SAS • Bloomberg Terminal(Certificated Bloomberg Market Concepts); Capital IQ; Oracle ... - 2018 Jul 10
... Published the article “How advantages of self-media reflected in We-chat” in a magazine SKILLS • Microsoft Office (Excel, Word, PowerPoint, Access & VBA), R, basic SAS • Bloomberg Terminal(Certificated Bloomberg Market Concepts); Capital IQ; Oracle ... - 2018 Jul 10
Computer Science Customer Service
Columbus, OH
... accurate and appropriate information in response to customer inquiries via phone, email and chat Reset all customer usernames and passwords after completing verification processes 12/12 to 05/16 Student Services Representative Franklin University; ... - 2017 Nov 03
... accurate and appropriate information in response to customer inquiries via phone, email and chat Reset all customer usernames and passwords after completing verification processes 12/12 to 05/16 Student Services Representative Franklin University; ... - 2017 Nov 03
Engineer Management
Columbus, OH
... Deployed the organization customer service system to allow its members to submit help requests, chat, live support, etc. Deployed new helpdesk software along with web based remote trouble shooting software Implemented new DMZ for the network, with ... - 2017 Aug 06
... Deployed the organization customer service system to allow its members to submit help requests, chat, live support, etc. Deployed new helpdesk software along with web based remote trouble shooting software Implemented new DMZ for the network, with ... - 2017 Aug 06
Test Cases Project Manager
Columbus, OH
... Exposure of Genesys click to chat functionality. Aetna Insurance April2016 – Nov 2016 Senior Quality Consultant Produced and validated daily/monthly reports and deliverable for accuracy and timeliness based on specifications. Created reports to meet ... - 2017 May 11
... Exposure of Genesys click to chat functionality. Aetna Insurance April2016 – Nov 2016 Senior Quality Consultant Produced and validated daily/monthly reports and deliverable for accuracy and timeliness based on specifications. Created reports to meet ... - 2017 May 11