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Columbus, Ohio, United States
August 30, 2018

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Cassandra Struble

(c) 614-***-****


Motivated, detail-oriented and resourceful legal professional. Possess innate ability to be highly organized while managing multiple projects. Proven ability to prioritize and meet deadlines while providing "On Your Side" service to customers and clients. Successful in building rapport with clients and business units which has created strong business partner relationships at all levels of the company.


Nationwide Mutual Insurance Company, Columbus, Ohio, 2014 – Present

Process Management Analyst

Office of the Chief Legal Officer - Discovery Management Unit – Service of Process Team, 2014 - Present

Manage 30,000+ legal services and subpoena’s annually from OCLO attorneys, senior executives, customers, all business units, outside counsel, and team members regarding legal services and subpoenas.

Triage over 100,000+ matters annually and conduct routine researches on multiple platforms to gather relevant information on matters related to Nationwide agents, associates, companies, products and claims.

Execute a legal matter intake process of 30,000+ services a year for over 300 entities.

Interact with various business units across the Enterprise regarding organizational make up, business functions and engage the responsible subject matter experts for their assistance with responding to lawsuits, legal inquiries and subpoenas.

Evaluate information systematically and assess risk through analysis and research as it relates to the clients’ specific business needs or concerns that minimize and identifies possible exposure to the company.

Oversaw the transition from manual, paper-driven processes to an electronic cloud-based platform, enhancing a critical business function and reducing expenses.

Contract Paralegal

Office of the Chief Legal Officer - Discovery Management Unit – Service of Process Team, 2012-2014

Assisted Counsel with legal research, drafted business communications and supported internal and external matter management systems.

Conducted routine research and analysis from a variety of resources including internet research tools and various platforms to prepare summaries of research findings.

Obtained claim files, pulled claim requests, managed redactions, and indexed documents as needed for the Discovery Management Unit.

Organized documents and electronic data by coordinating information by category and subject matter.

Participated in improvements to legal processes and procedures within the legal intake process and service of process functions to simplify complex processes through continuous improvement initiatives.

Organized the discovery room by reviewing over 100+ case files to determine if they needed returned to Iron Mountain for proper storage according to Nationwide’s Record Information Management policies.

Lead Paralegal

King Law Offices, Columbus Ohio, 2012 – 2012

Managed a team and their case management work flow which was comprised of a paralegal and a receptionist.

Conducted consultations with clients to collect information and evidence including pictures, police reports, witness information, dates of services for treatment, prepared demands and researched litigation feasibility.

Prepared letters of representation on behalf of our clients, opened Medicaid and Medicare liens, and provided doctor’s offices with letters of protection.

Communicated with insurance adjusters to obtain accurate police reports, settle any liability issues, scheduled recorded statements and obtained client offers.

Researched and ordered client medical records and bills, also checked for accuracy of dates of service and health insurance information to help prevent clients’ bills from going to collections during settlement.

Office Assistant II

City of Dublin, Columbus, Ohio, 2011 - 2011

Coordinated events for Field of Honor, Veteran’s Day, Star Celebration, Annual City Tree Lighting, New Hire Receptions and other community events.

Established a database for all City of Dublin employees and Dublin businesses as well as maintained an existing contact lists for different City events. Communicated with Dublin staff sending ‘current events’ and created a database of articles, news clips and videos about the City of Dublin.

Aided in the process of “re-branding” Dublin by organizing printed material to be reviewed and updated with the new “Brand” as needed for community events.

Managed project goals and created a matrix for the City Manager to review.

Sales Administrator

Robert Half International, Columbus, Ohio, 2010-2011

Responsible for the review and entry of all candidate applications. Administered compliance and daily audits of all active candidates to ensure references and work history.

Created candidate monetary adjustments and handled all candidate expenses.

Ordered and maintained marketing and recruiting materials. Set up and tore down computers for marketing meetings.

Managed reports for bi-weekly staff meetings and served as a backup front desk coordinator greeting guests, managing office calendar and daily reports.

Assistant Director of Operations

University of Illinois at Chicago, Chicago, Illinois, 2008 – 2010

Collaborative for Academic, Social and Emotional Learning (CASEL)

Reconciled and reviewed monthly ledgers and purchase orders for all University and private grants. Entered bills and purchase orders in Quick Books for CASEL.

Created and managed invoice vouchers for employees, consultants and vendors. Executed consultant and vendor contracts and agreements.

Collaborated on event planning for board meetings, Assessment and Research Groups, workshops and training classes and helped in preparing presentation materials.

Arranged travel itineraries for board members, consultants and Assessment and Research Groups including airfare, hotels, taxis and car services.

Coordinated materials for nation wide training classes. Assisted in web design for CASEL’s non- profit website and marketing materials.

Created and developed America Psychologist Association (APA) filing system for office and library and maintained an on-line library for all articles written by staff and consultants to be distributed to potential clients, consultants and media outlets.


Capital University Law School, Paralegal Program, Columbus, Ohio

Post-Baccalaureate Paralegal Certificate (2012)

Ohio University, Athens, Ohio

Bachelor of Arts in Political Science (2002)


Lieutenant for Nationwide OCLO Hunger Relief Committee, 2018 - Present

Member, Paralegal Association of Central Ohio (PACO), 2016 – Present

Committee Chair, Job Bank Committee, Paralegal Association of Central Ohio (PACO), 2018 – Present

Public Relations Committee, Paralegal Association of Central Ohio (PACO), 2018 – Present

Ohio Biennial Workshop & Exhibit Subcommittee, Paralegal Association of Central Ohio (PACO), 2018 - Present

Co-Chair, Public Relations Committee, Paralegal Association of Central Ohio (PACO), Paralegal Day, 2018

Volunteer, Paralegal Association of Central Ohio (PACO) / LASC Pro Bono Wills Clinic, 2018 - Present

Notary Public for the State of Ohio, 2015 – Present

Associate Member, Columbus Bar Association (CBA), 2016 – Present

Member, National Federation of Paralegal Associations (NFPA), 2016 – Present

Roster Judge Captain for the Franklin County Board of Elections, 2015 – Present

Mediator, Franklin County Municipal Court, Small Claims Division, 2015 – Present

Completed Nationwide Casualty Claims New Hire Training, 2017

Campaign Manager, Sarah Schregardus for City Council, 2017

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