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Columbus, OH
**** ****** ***** ***** ************, OH ***** 614-***-**** ad7enm@r.postjobfree.com Qualifications Summary Highly personable Client Services Professional with experience in call-center operations within the healthcare industry. Talent for ...
- Jul 21
Grandview Heights, OH
... Supervisor HKT Teleservices, Dublin — Oct 2016 - Mar 2018 Implement innovative strategies to boost employee engagement and retention rates within the call center team, leveraging employee feedback and industry best practices to create a positive ...
- Jul 20
Columbus, OH
... SKILLS Call Monitoring Peer Relationships Report Delivery Supplier Audits Quality Assurance Controls Process Implementation Quality Assurance Strategic Planning Automated Inventory Processes QA Planning Vendor and Contractor Oversight Monitor ...
- Jul 19
Grove City, OH
... Customer Service Representative Conduent-Columbus, OH February 2022 to June 2023 Customer service representative/call center. Food Prep/Cashier McDonald's-Grove City, OH October 2022 to March 2023 Prep food, ran all stations when required and clean ...
- Jul 19
Columbus, OH
... • Skills Used Fast problem solving and ability to up sale on every call. Collections Agent MRS Associates - Westerville, OH June 2011 to July 2013 • Responsibilities Outbound call center trying to contact chase card holders who were 6 months into ...
- Jul 18
Columbus, OH, 43219
... Clear call center queue daily. Processing of medical claims for all lines business Medicare, Medicaid, MMP and Marketplace. Resolves and prepares written response to incoming provider reconsideration requests relating to claims payment and requests ...
- Jul 17
Columbus, OH
... Achieved effectiveness and efficiency metrics, including quality of service, call logging compliance, and performance review metrics. Successfully deescalated customer issues while maintaining empathy. Acted as a customer advocate by researching and ...
- Jul 12
Columbus, OH
... regulations as well as internal policies Answer inquiries for customers calling in regarding their unpaid debt with one call resolutions PENSKE • Columbus, OH Driver November 2020 – August 2023 Provided communication with dispatches and multiple ...
- Jul 11
Powell, OH
... Supervising the team’s personnel on a day-to-day basis, including workload and workflow management, as well as managing the on-call systems engineering schedule. Assist with the execution of testing and exercises Design and govern disaster recovery ...
- Jul 09
Columbus, OH
... Strength Finders – Relator / Responsibility / Arranger / Individualization / Achiever Areas of Expertise Sales Strategic Planning Change Management Risk Management Call Centers Team Leadership Sourcing Business Processes Financial Analysis Metrics ...
- Jul 07