Order Picker Warehouse Clerk
Resume:
Micah Dyson
Columbus, OH *****
************@*****.***
Work Experience
Warehouse Order Picker/Warehouse Clerk
Simos - Groveport, OH
March 2022 to December 2023
• A daily task for being an order picker included getting my RF scanner every morning finding a cart that was empty in the line
• Pick my zone in the warehouse to start orders
• Completing orders in under 20 min
• Completing up to 100 orders
• Cleaning isles and removing loose/empty cardboard boxes and placing them in Gaylord’s
• Helping packers on the line when picking is completed for my shift
• Daily tasks for being a warehouse clerk included packing orders to ensure that customers receive order intact in a short time frame.
• Accurately picking items from a large inventory.
• Safely build pallet for larger orders/Transfers.
• Ship out complete and confirmed orders to the customer with provided warehouse software.
• Meet daily goals to get orders/transfer shipped on time.
• Quality assurance during packaging
Patient Care Coordinator
Optum specialty pharmacy - Westerville, OH
April 2019 to January 2022
• Respond to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries
• Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries
• Ask appropriate questions and listen actively while documenting required information in computer systems
• Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders
• Make outbound calls to customers on prescription orders and payment issues Sales Representative
TruGreen - Lewis Center, OH
May 2016 to January 2019
• Make outbound calls to existing customers.
• Prospect daily for new leads
• Sale new programs for the season.
• Upsell treatments for customers lawn care
• Inquire about benefits and great discounts when customers sign up.
• Educate customers on the treatments that are being sold to make them understand the importance to why they do need it.
Retail Sales Associates
Alliance data - Columbus, OH
August 2013 to May 2016
• Responsibilities
Answer inbound calls from credit card holders who are wanting to make a payment, increase credit limit, update information, or have questions in general about the perks of having Victoria secret credit cards.
• Skills Used
Fast problem solving and ability to up sale on every call. Collections Agent
MRS Associates - Westerville, OH
June 2011 to July 2013
• Responsibilities
Outbound call center trying to contact chase card holders who were 6 months into debt with bank. Set up payment arrangements and set up settlements that are approved by management if lower than total amount owed. Hit monthly goals each month to receive bonuses at the end of the month.
• Skills Used
Being able to convince customers to pay their debt even when they did not plan to and hitting my monthly goals every month.
Team Member
KFC - Westerville, OH
February 2010 to May 2011
• Responsibilities
Greet customers that walk in the door and take orders at register. Make meals for customers orders and take orders at the drive through window as well. Train new counter team members on how to work register and pack food.
• Skills Used
Move very quick, take orders promptly and make meals under 1 minute. Education
High school diploma
South High School
August 2007 to May 2011
Skills
• Time Management
• Data Entry
• Warehouse Experience
• Cold Calling
• Upselling
• Insurance Verification
• POS
• Medical Scheduling
• RF Scanner
• Order Picking
• Order Picker
• Customer service
• Documentation review
• Medical Billing
• Shipping & Receiving
• Packaging
• Lawn Care
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