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Powell, OH
... While assisting in OTC should any other need arise assist member or caller with need to ensure members and or caller is satisfied Express Scripts, Fairfield, Ohio- Call Center Representative 11/2020-12/2020 Reach out to callers to inquire on status of ...
- 2023 Feb 07
Columbus, OH
... for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the management team to ...
- 2023 Jan 13
Columbus, OH
... OH November 2020 to April 2021 • Respond and resolve, on the first call identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence • Help guide and educate ...
- 2022 Dec 27
Columbus, OH
... Resolved customer service inquiries and issues by identifying the type of assistance the caller needs such as benefits, eligibility, claims, financial spending accounts, correspondence, and rewards program. Provided detailed explanation regarding ...
- 2022 Dec 01
Columbus, OH
... Provide tele mental health services for inpatient psychiatric as scheduled. Prescribing psych, and anti-craving medications to clients who are willing to treat their addiction and underlying mental problems to stay sober. Net Care Access Oct 2019 to ...
- 2022 Oct 18
Columbus, OH
... Experience **/**** - *RESENT Safelite Autoglass, Columbus - Call Center Customer Service Representative ● Taking incoming calls from insurance agents/reps/customers/auto shops and proceeding to transfer the caller to the correct department they are ...
- 2022 Jun 30
Galena, OH
... Accurately documented calls and caller information and made updates to data. Updated customer accounts, addresses and contact information within call management databases. Lind Phelps Moorse Hills, IN Jacks Carpet Cleaning Services 10/1999 - 06/2001 ...
- 2022 May 22
Blacklick, OH
... OH 11/2015 - 01/2016 Enhanced productivity levels by anticipating needs and delivering outstanding support ● Assessed caller and in-person accounts to determine TANF, SNAP, and medical benefits, identify service needs and resolve issues ● ...
- 2022 May 15
Columbus, OH
... SKILLS RN, MSN, MBA Utilization Management Quality Improvement and Management Case Management Clinical Leadership Quality Med Surg/Tele Nurse Charge Nurse URAC Knowledgeable Oncology/Stepdown charge nurse NCQA management JACHO Knowledgeable CMS ...
- 2021 Feb 18
Dublin, OH
... ● Providing comprehensive compassionate, customer service conscious care, with the aim of high patient satisfaction ● Sensitivity to diverse populations with diverse needs and comorbidities ● Provide tele video medical visits for homebound paitients ...
- 2020 Nov 30