Kilisha Mosley

Columbus, OH *****

aduagd@r.postjobfree.com

+1-614-***-****

Authorized to work in the US for any employer

Work Experience

Self Defense Coach

Life care Alliance- IMPACT ABILITY - Columbus, OH

August 2019 to May 2022

• Empowering People with Disabilities and Communities to Prevent Abuse

• Teach individuals with disabilities, schools, and nonprofits to understand and recognize abuse

• Hands on self-defense and self-advocacy training

• Self-protection strategies for situations that involve strangers and familiar people

• Creating environments where safety and opportunity are the norm

• Coach uses established clear policies to create a culture of safety Health Insurance Benefit Advocate(Remote)

UnitedHealth Group - Dublin, OH

November 2020 to April 2021

• Respond and resolve, on the first call identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence

• Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider

• Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance

• Assist customers in navigating UnitedHealth Group websites and encourage and reassure them to become self-sufficient

School Age Teacher Assistant

YWCA CHILD DEVELOPMENT CENTER - Columbus, OH

February 2019 to April 2020

• Supervise and monitor the safety of the child

• Prepare meals and organize mealtimes and snacks for child

• Organize activities that will help child learn, grow and explore interests

• Develop routine schedules to ensure that the child have enough physical activity, rest, and playtime

• Watch for signs of emotional or developmental and behavior problems in child and bring the problems to the attention of parents

• Keep records of child's progress, routines, and interested Patient Care Assistant

National Church Residence Lincoln Village - Columbus, OH September 2016 to January 2019

• Takes vital signs and records this information on a medical chart

• Transports patients to and from operating rooms, laboratories, and examining rooms

• Helps with bathing and grooming tasks

• Assists patients who need help walking or standing

• Communicates a patient's needs to nurses and doctors as appropriate

• Feeds patients, ensuring that any special dietary needs are strictly adhered

• Aids people in the use of any medical devices and equipment required for their specific condition

• Assists individuals with taking medication when needed

• Lifts patients in order to move them and prevent bedsores Phlebotomist Technician

ATC Healthcare Staffing - Columbus, OH

December 2015 to June 2016

• Maintaining safety for blood collection and handling

• Skilled in venipuncture techniques

• Knowledge of medical records and medical terminologies

• Stored blood samples safely

• Attentive to patient needs

• Pediatric and geriatric venipuncture

• Proficient in tracking the collected blood through tagging, dating, time of draw

• Assuring the patient's safety while taking blood samples

• Infection Control and Vital signs

• Blood sugars level and blood collection and handling

• Collect patient information into medical healthcare system Home Health Aide

Independent Home Care - Columbus, OH

March 2010 to September 2015

• Keep accurate record of patient's vital signs

• Assist patients with patients with dressing and feeding

• Assist patients with ROM exercise

• Sterile procedures

• Proper bed making procedures

• Assist patients who use walker with ambulation

• Help patients from bed to wheelchair and reverse

• Perform hair and nail care for patients

• Able to apply Antibiotic Stockings for patients

• Perform oral and denture care

• Reports to the Charge Nurse of any change in patient status Education

Certification in REBT- MENTAL HEALTH

The Priority Academy - Seattle, WA

May 2022 to Present

Certification in Customer Service and Retail service and sales Godman Guild - Columbus, OH

January 2022 to June 2022

Certification in Strategic Life Coach Practitioner The Priority Academy- Accredited - Remote

March 2022 to May 2022

High school or equivalent in Medical Administration Penn Foster High School - Scranton, PA

April 2012 to June 2015

Skills

• Customer Service Skills

• Medical Records

• Receptionist

• Medical Terminology

• First aid/CPR

• Time Management

• Organizational Skills

• Recruiting

• Life Coach/Mentoring

• Patient Care Aide

• Teaching

• Mentoring

• Medical Billing

• EMR Systems

• Phlebotomy

• Typing

• Microsoft Word

• Data entry

• Patient monitoring

• Google Docs

• Medicare

• Mediation

• Windows

• Order entry

• Customer support

• 10 key calculator

• Epic

• Analysis skills

• Documentation review

• Communication skills

• Sales

• HIPAA

• Special Education

• Medical Collection

• Clerical experience

• Behavioral health

• Life Coach

• Infection Control Training

• Developmental Disabilities Experience

• Computer literacy

• Insurance Verification

• Laboratory Experience

• Venipuncture

• Vital Signs

• Customer service

• Microsoft Excel

• E-commerce

• Microsoft Office

Certifications and Licenses

First Aid CPR AED

October 2020 to October 2022

OSHA 10

Present

CERTIFICATION IN CUSTOMER SERVICE/SALES

May 2022 to Present

STRATEGIC LIFE COACH PRACTITIONER

March 2022 to Present

REBT- RATIONAL EMOTIVE BEHAVIORAL THERAPY PRACTITIONER August 2022 to Present

CERTIFICATION HIPAA

Present

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