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Washington, DC
... 2023 • Environmental Social Governance Certificate (Bloomberg Certification) 2023 • Strategic Business Analysis Essentials (LinkedIn / Project Management Institute) 2022 • Graduate Aptitude Test in Engineering (GATE) (National Scholarship) 2021
- Jun 21
Annandale, VA
... •Ensuring adequate Service Desk coverage and managing on-call rotation. •Developing and providing user orientation on hardware, software, and network operations. •Adhering to all compliance requirements including Sarbanes Oxley controls and health ...
- Jun 21
Manassas, VA
... 11/2023 - 02/2024 UNEMPLOYED 01/2020 - 10/2023 HELP DESK CALL AGENT - GENERAL DYNAMICS I am currently part of a team of call center agents who respond to incoming calls from DOD employees and contractors reporting hardware and network complications. ...
- Jun 20
Chevy Chase, MD
... up for splicing Rack & stack Pulling OSP 3456 cable in vaults and manholes Terminating copper cable using RJ45 Plugging in live racks in data halls for FACNET Working on 4’,6’, and 10’ ladders Building out rooms for equipment (VCMs, ladder racks, ...
- Jun 20
Silver Spring, MD
... I was a dedicated agent who provided exceptional customer support through active listening and problem solving in a high call volume environment. My responsibilities included: -Answer inbound calls from customers who are having car emergencies ...
- Jun 19
Arlington, VA, 22201
... •Support in implementation of necessary configuration changes on live network during planned change activities minimizing the downtimes. •Coordination with project and planning teams for implementation of new marketing requirements and service ...
- Jun 19
Rockville, MD
... • Managed staffing engagements to provide phone call etiquette. • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • • Maintained status reports for client projects. Monitored office calendars to ...
- Jun 18
Washington, DC
... success •Experience: Customer Care Representative [Mobile Telecommunications Network], [Ibadan] [2021- 2023] - Handled a high volume of customer inquiries via phone, email, and live chat, maintaining a professional and courteous manner at all times. ...
- Jun 18
Olney, MD
... I maintained quality service amid a dramatic 41% increase in call volume. Key Contributions I managed a PC rollout for the entire organization. Assumed lead in planning and executing a six-month project that overhauled and upgraded all 600 onsite ...
- Jun 18
Washington, DC
... Respond to patient call signals, signal lights, bells, or intercom systems to determine patients’ needs. Change bed linens or make beds and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Communicate with patients to ...
- Jun 17