Miguel Angel Segura
Phone: 682-***-****
Email: **************@*****.***
Objective: To join a company that offers a stable and positive atmosphere where I am able to enhance my skills and gain further experience.
Experience:
Citi Group Data Center - Roanoke, Tx
Assistant Vice President (Infrastructure Senior Tech Analyst/IT Support)
Dec 5th, 2022-Currently Employed
Managing and accepting tickets through SNOW (Service Now)
Rack and Stack (Routers, Switches, Servers, etc.)
Decommissioning devices (Routers, Switches, Servers, etc.)
Trouble shooting
New installs
Break/fix
Handling SFP/QSFP
Replacing Hard drives
Replacing and keeping inventory of media tapes
Replacing NIC cards
Replacing PDU’s
Replacing fans
Installing and replacing cable (including CAT6, Multimode Fiber, Single Mode fiber, and Twinax)
Creating port map for new installs
Dressing copper and fiber
Configuring iLO’s
Assigning IP addresses
Managing the team/shift
Running shift turnover meetings
IES Communications - Face Book Data Center Fort Worth, TX
Fiber Optic Technician
October 10th, 2018-July 17th 2020 & 2021-2022
Pulling and routing cable (copper & fiber)
Labeling of cable
Plugging in jumper cables and pigtails at cassettes and switches
Building port maps
Trouble shooting & running audits via cable guy
Dressing copper, fiber jumpers, and pigtails
Furcating 3456 OSP cable
Furcating pigtails
Traying up for splicing
Rack & stack
Pulling OSP 3456 cable in vaults and manholes
Terminating copper cable using RJ45
Plugging in live racks in data halls for FACNET
Working on 4’,6’, and 10’ ladders
Building out rooms for equipment (VCMs, ladder racks, basket tray)
Fiber, Copper, OSP, Build out, Network, and Run Ops departments
Admin tasks such as daily reports, LARs, write ups, Attendance, approving time.
Managing crews to perform daily tasks.
Talking with customer
DMI Technologies Grand Prairie,Tx
Cable Technician
2020-2021
Reading prints
Pulling cable
Rack and stack
Labeling and testing
Terminating cable (cat6, fiber, coax, speaker cable) * Audio/Video
Lead rolls such as managing tasks, and filling out dailies for the team.
Full data installations
Dressing closets
Helix Leisure - Carrollton, Tx Remote Installer
October 1st, 2017-October 9th, 2018 * Building network cabinets/racks
Configuring Routers and switches
Configuring servers
Configuring UPS
Assigning IP addresses to computers * Remote installations
Physical installations
Virtual machine installations
POS installations
KIOS installations
Logistics
Routing Cables
Brazos Forest Products - Grand Prairie, Tx
Machine Operator
August 21st 2013 - September 27th 2017
Operating a P-Matt 1000 Wood molding machine
Creating knives for machine
Configuring machine for exact measurements
Stacking lumber
Making crown moldings and base moldings
Education: North Lake College - Irving, TX
CCNA
Subnetting
VLAN
WAN
LAN
Commands
Configurations
Crosswinds High School - Grand Prairie, Tx - High School Diploma
Additional Skills/Knowledge:
Bilingual
Safety trainings
CPR certified
BICSI 2 knowledge
Communication skills
Forklift
Trouble shooting
Dressing of cables
Reading and building port maps.
Configurations
Leadership skills
SERVICE NOW ticketing system
Customer service