| Resume alert | Resumes 1 - 10 of 490 |
IT Support Engineer
Annandale, VA
... 40 h/w, Day Shift) Washington DC USA Senior Help Desk Technician – Level 1 •Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in, Troubleshoot and triage service requests face to face and/or via remote access ... - Jun 21
... 40 h/w, Day Shift) Washington DC USA Senior Help Desk Technician – Level 1 •Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in, Troubleshoot and triage service requests face to face and/or via remote access ... - Jun 21
Desktop Support Help Desk
Manassas, VA
... I answered customer calls and even worked a “chat” system in which I would submit trouble tickets or first-call resolutions. EDUCATION 06/1993 DIPLOMA, HERNDON HIGH SCHOOL SKILLS ● Microsoft Office – Word and Outlook ● Desktop hardware installation, ... - Jun 20
... I answered customer calls and even worked a “chat” system in which I would submit trouble tickets or first-call resolutions. EDUCATION 06/1993 DIPLOMA, HERNDON HIGH SCHOOL SKILLS ● Microsoft Office – Word and Outlook ● Desktop hardware installation, ... - Jun 20
Customer Service Care
Washington, DC
... success •Experience: Customer Care Representative [Mobile Telecommunications Network], [Ibadan] [2021- 2023] - Handled a high volume of customer inquiries via phone, email, and live chat, maintaining a professional and courteous manner at all times. ... - Jun 18
... success •Experience: Customer Care Representative [Mobile Telecommunications Network], [Ibadan] [2021- 2023] - Handled a high volume of customer inquiries via phone, email, and live chat, maintaining a professional and courteous manner at all times. ... - Jun 18
Kitchen Staff Restaurant
Washington, DC
... attitude at all times, being properly dressed in appropriate uniform daily, learning and practicing written and verbal communication skills, processing payments, checking guests in and out, keeping accurate records and room reservation statuses. ... - Jun 15
... attitude at all times, being properly dressed in appropriate uniform daily, learning and practicing written and verbal communication skills, processing payments, checking guests in and out, keeping accurate records and room reservation statuses. ... - Jun 15
Support Engineer Technical
Ashburn, VA
... Website and Domain Administrator / Social Media Administrator Cloud Energy Photoelectric Limited Nov 2018 - Aug 2019 ● Oversee the company website, blogs, chat window, domain subscription. ● Search Engine Optimization. ● Oversee all social media ... - Jun 14
... Website and Domain Administrator / Social Media Administrator Cloud Energy Photoelectric Limited Nov 2018 - Aug 2019 ● Oversee the company website, blogs, chat window, domain subscription. ● Search Engine Optimization. ● Oversee all social media ... - Jun 14
Customer Service Project Management
Washington, DC
... Assessed and resolved customer inquiries and issues (via phone, email and chat). Escalated to the next level of service within the appropriate area. Assisted individuals and directed them to the appropriate department Analyzed data/information from ... - Jun 12
... Assessed and resolved customer inquiries and issues (via phone, email and chat). Escalated to the next level of service within the appropriate area. Assisted individuals and directed them to the appropriate department Analyzed data/information from ... - Jun 12
Servicenow Developer Asset Management
Herndon, VA
... • Business Case preparation for approval • Requirement gathering & preparation of business requirement documents • Translate functional requirements into system requirements using UML • Configured chat functionality for Service Desk ticketing queue ... - Jun 09
... • Business Case preparation for approval • Requirement gathering & preparation of business requirement documents • Translate functional requirements into system requirements using UML • Configured chat functionality for Service Desk ticketing queue ... - Jun 09
Customer Service Representative
Silver Spring, MD
... Improvements Nashville-Davidson, TN Canvassing Recruiter 06/2020 - 06/2021 My Responsibilitys was to Respond to customer inquiries through various channels such as phone, email, live chat, or social media, ensuring timely and accurate responses. ... - Jun 03
... Improvements Nashville-Davidson, TN Canvassing Recruiter 06/2020 - 06/2021 My Responsibilitys was to Respond to customer inquiries through various channels such as phone, email, live chat, or social media, ensuring timely and accurate responses. ... - Jun 03
IT Support Specialist
Washington, DC
... Engaged end users and answered questions via email, phone, website live chat and in forums. Installed, configured, and patched user hardware and software on laptops, desktops, mobile devices. Used Service Now ticketing systems to manage, process and ... - Jun 03
... Engaged end users and answered questions via email, phone, website live chat and in forums. Installed, configured, and patched user hardware and software on laptops, desktops, mobile devices. Used Service Now ticketing systems to manage, process and ... - Jun 03
Technical Support Information Technology
Washington, DC
... WORK HISTORY M365 Technical Support Engineer Tier 2 at Tek Experts Contracrted to Microsoft 09/2022 - 01/2023 (5 months) Microsoft Outlook Support * Communicate with end users system administrators solution integrators via phone, email and or chat ... - May 30
... WORK HISTORY M365 Technical Support Engineer Tier 2 at Tek Experts Contracrted to Microsoft 09/2022 - 01/2023 (5 months) Microsoft Outlook Support * Communicate with end users system administrators solution integrators via phone, email and or chat ... - May 30