Javon I McCants
**************@*****.***
EXPERIENCE
Busser
Panera – Alexandria, VA
July 2021 – September 2021
As a Busser at Panera, my primary job duties assist restaurant staff by cleaning tables when customers leave, helping to wash dishes, and relaying special orders and requests to the kitchen staff. I also greeted guests and answered menu related questions or directed the customers to the appropriate staff member to best assist them.
EDUCATION/TRAINING
Woodland Job Corps Center
Laurel, MD
Hotel & Lodging Student/Trainee
May 2023 - Present
As a Hotel & Lodging student/trainee I am responsible for adhering to all of the center rules, maintaining a positive attitude at all times, being properly dressed in appropriate uniform daily, learning and practicing written and verbal communication skills, processing payments, checking guests in and out, keeping accurate records and room reservation statuses. I am also being trained on identifying and explaining resort services and policies, answering phone calls, delivering messages, and handling guests requests as well as resolving guest concerns.
Penn Foster High School
August 2023
Diploma
General Studies
References Furnished Upon Request
SKILLS
Teamwork, Problem Solving, Time Management, Inventory and Accounting Proficiencies, Sales, Cashier, Effective Communicator (verbally and written), Food set-up, presentation, and breakdown, Excellent Listening and Memorization Abilities Dependable, Self-Managing, Flexible, and Leadership.
CERTIFICATES
Identification of Industry Equipment
NRA ServSafe Food Handler
Counter Cashiering
Chemical Handling and Storage
Hospitality Terminology
Guest Services