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Silver Spring, MD
... ensure accurate financial data reporting and variance analysis, correct over/underruns weekly ●Coordinate with the ITO Helpdesk to resolve program risks and issues ●Coordinate the CloudOne Digital Engineering Program to ensure Client Access Cards ...
- Jun 22
Downtown, DC, 20004
... CEXEC, Washington, DC Systems Analyst/Assistant Helpdesk Manager, February 2005 – January 2006 Performed as Systems Analyst and Assistant Helpdesk Manager in support of PRISM, the Financial Management Service's contract writing system; the on-line ...
- Jun 21
Olney, MD
... Manage a Ten-person team of desktop technicians and a 24/7 offsite helpdesk encompassing over 400 desktop PCs and over 50 laptops. Supervise the quality assurance process and train technicians to ensure quality customer service. Assign work and ...
- Jun 18
Ashburn, VA
... ● Responded to helpdesk requests received through various means such as emails, phone calls, walk-ups, etc. ● SharePoint troubleshooting and deployment for cloud-based customers. ● Added Responsibilities: Set up OIDC (OpenID Connect) integration for ...
- Jun 14
Silver Spring, MD
... II/III tech support to resolve hardware, software, network, and various peripherals issues SysArc October 2013 – January 2014 Helpdesk Technician Followed SOPs to ensure system security and performed regular system backups and recovery procedures ...
- Jun 10
Ashburn, VA
... Senior Tax Consultant Parsippany, NJ October 1997 – January 2001 Prepared and reviewed federal and state tax returns for large retail and manufacturing corporations utilizing various tax technology tools. Responded to federal and state tax notices ...
- Jun 10
Germantown, MD
Raymond Shipe III Germantown, MD s 301-***-**** s ad59rm@r.postjobfree.com SUMMARY Computer networks and cybersecurity graduate pursuing a career in the dynamic field of information technology as an IT helpdesk technician. Motivated to make a ...
- Jun 07
Washington, DC
... • responded to helpdesk tickets, solving desktop, laptop, and peripheral-related issues to keep operations running smoothly. • Worked with team members to install, upgrade, and set up software applications, improving overall system efficiency. • Led ...
- Jun 06
Washington, DC
... Responsible for IT Helpdesk Management to include monitoring and reporting as required with a service objective of same day response time. Act as a point of escalation for complex technical issues, utilizing expertise and problem-solving skills to ...
- Jun 03
Washington, DC
Omied Badr Great Falls, VA 703-***-**** ad517z@r.postjobfree.com LinkedIn URL Service desk technician Helpdesk Management / Technical Support / Solution Design Dedicated professional showcasing 16+ years of providing exceptional technical support ...
- May 30