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Chicago, IL
... Technical Summary Hardware Laptops – Dell Lenovo Toshiba HP Desktops – Dell Lenovo HP Compaq Omnitech Printers – HP Ricoh Canon Konica Lexmark Xerox MFP’s Cisco (IP) Avaya (IP) RingCentral (IP) 8 by 8 (IP) Android Phones iPhones iPads Software Cisco ...
- Feb 26
Chicago, IL
... Performed upgrades, MAC (moves, adds and changes) to Siemens telephone system – Avaya, Nortel, Hicom 150/Hicom 300, NiceLog, etc. Produced daily and/or monthly reports for network management and department billing of telecom services. MESIROW ...
- Feb 20
Mount Prospect, IL
... CISCO/Avaya phones Software: security/antivirus products (BitDefender, Symantec, ESET, Kaspersky, McAfee, ZoneAlarm; ZScaler); backup and clone (Acronis, Active@Disk Image, DriveImage, Norton Ghost, R-Drive Image); diverse SSD/HDD tools Work ...
- Feb 15
Chicago, IL
... MAC OS X Google Analytics Suite, Live Chat, NLP Tools, Ada, Nuance, Slack, SharePoint, Atrium CCS (Call Center Software) Avaya and Genesys, Office 365, MS Project, Visio Education Project Management Institute PMI PMBOK Certification 2011 Columbia ...
- Feb 12
Chicago, IL
... Applications: RACF, Director, AVAYA, Word, Excel BMO Harris Bank (Bank Adjustments Team) 2/2013 – 10/2018 Naperville IL Service Representative III Production Operations (Technology/Operations) – Day 1 Adjustments Work on compare reports, missing ...
- Feb 02
Ogden Avenue District, IL, 60402
... for their Avaya and Verint technology requirements Iconma - Customer Support Coordinator Deerfield, IL July 2022 – October 2022 •Worked as a contract employee for Walgreens Security Operations Center (SOC) as a customer support coordinator. ...
- Jan 30
Lake in the Hills, IL
... Senior Field Technician 2016- 2018 Serviced and installed ShoreTel/Mitel phone systems and Avaya IPO phone systems. • Establish • Managed incoming tickets and solved issues in a timely manner. • Remediated customer issues onsite and at installation ...
- Jan 17
Schaumburg, IL
... for C-Suite executives and acted as gatekeeper -Answered phone calls and directed the calls to the proper staff using Avaya One-X -Maintained up to date drop-filing for entire office -Sorted and separated mail daily -Maintained up to date floor ...
- Jan 09
Wilmette, IL
... SONET, GIGAMAN, ATM, SDN, IOE, IOT, Gigabit Ethernet, Cisco Nexus 9K, Juniper, Bluecoat, F5, Riverbed, Adtran, Alcatel, Avaya, Fujitsu, Network Critical, Fidelis OPERATING SYSTEMS: Cisco IOS V12.x, Cisco Switch OS, MS DOS V5.0 - 6.22, MS Windows ...
- 2023 Dec 30
Chicago, IL, 60647
... I also have experience with Cisco UCM, Avaya gateways and Avaya server hardware. Additionally, I have co-written Avaya application notes for E911. Managed Audiolog Product Suite by Verint. LICENSES & CERTIFICATIONS Amazon Connect Learning Plan - ...
- 2023 Dec 27