Nicholas Tibbitts

*** * **** ** **********, IL **193

224-***-**** - ad2mcp@r.postjobfree.com

Experience:

LafargeHolcim – Executive Assistant (temp) Sep 2019 – Dec 2019

-Processed purchase requisitions/orders using SAP ERP

-Processed service orders/good receipts using SAP ERP

-Maintained Calendar management for C-Suite executives and acted as gatekeeper

-Set meetings and transportation for C-Suite executives using Google Calendar/My Business

-Assisted legal/government and public affairs C-Suite personnel with A/P-misc. tasks

-Opened office for all employees

-Recorded expense reports using Concur

Sherwin-Williams – Administrative Assistant (temp) Jan 2019 – Sep 2019

-Opened/Closed office for all employees

-Set meetings for all employees in 14 different boardrooms using iNotes

-Processed deliveries using Fedex/UPS/USPS

-Maintained Calendar management for C-Suite executives and acted as gatekeeper

-Answered phone calls and directed the calls to the proper staff using Avaya One-X

-Maintained up to date drop-filing for entire office

-Sorted and separated mail daily

-Maintained up to date floor plans using PowerPoint

-Maintained up to date directory and emergency contacts using Excel

-Oversaw dispatch for off-site shipping & receiving

Elite Remodeling Group – Administrative Assistant May 2018 – Nov 2018

-Set up appointments with both cold and warm leads

-Set dispositions per caller using Five9

-Adjudicated caller logs using Five9

Discovery Health Partners – Subrogation Specialist Nov 2017 – Mar 2018

-Investigated/processed 10-12 medical cases a day using DCM

-Issued medical liens and processed work IQ/ISO forms

-Issued HIPAA authorization requests to first/third party insurers and law firms

-Investigated treatment/case status with first/third party insurers and law firms

-Imported medical claims from ODS to DCM

American Mattress – Store Manager Dec 2014 – Jan 2017

-Opened/closed store for numerous store locations

-Oversaw various sales staff

-Counted/deposited cash and checks for money drawer

-Processed 3-60 month financing using GE Synchrony/Tidewater/Progressive

-Checked/responded to voicemails using Spiro call

-Verified loader’s report/Serta shipment order using Intellifax

-Replenished inventory for all merchandise

Sedgwick – Liability Claims Representative Apr 2013 – Dec 2014

-Investigated and adjudicated liability claims

-Documented files using JURIS and SIR

-Issued releases and payments using JURIS

-Corresponded with both external and internal clients

-Set reserves, action plans, and evaluation notes using JURIS

Nicor National – Warranty Claims Representative (temp) Dec 2012 – Apr 2013

-Adjudicated warranty claims

-Sorted and separated incoming mail

-Set up invoice count and distribution using Excel

-Processed releases using Oracle

Farmers Insurance – Agent Contact Representative (temp) May 2012 – Dec 2012

-Cold called for various agents using Citalink

-Processed insurance quotes for residential/commercial policies

Gallagher Bassett Services – Claims Assistant Dec 2006 – May 2010

-Processed assistant request forms

-Sorted and separated closed files

-Used the office program Risx-Facs when paying invoices

-Maintained up to date drop-filing for nine indemnity adjusters

-Sorted and separated mail daily

-Maintained Calendar management for C-Suite executives and acted as gatekeeper

-Answered phone calls and directed the calls to the proper staff

-Issued stop pays as needed per adjuster

-Maintained a routine of filing closed files

-Canceled checks using risxfacs.com and check recovery using Risx-Facs

Education:

Glenbard North High School, Carol Stream, IL June 2005

High School Diploma

Texas All-Lines License obtained July 2014

Maine All-Lines License obtained August 2014

Skills:

Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, QuickBooks, SAP ERP ARIBA, SharePoint, Sage 50Cloud, Concur, Lotus Notes, Citalink, ECMS, Oracle, SIR, JURIS, GE Synchrony Finance, Tidewater Finance Company, Progressive Leasing, AS/400, Powerlink, OHMNET, ODS, DCM, GMAIL, Five9, Intellifax, Risx-Facs and Avaya One-X, Calendar management.

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