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Patient Access & Medical Billing Specialist
Columbus, OH
... • Resolved eligibility and coverage issues with empathy, reducing patient frustration. Medical Insurance Collector Central Ohio Primary Care - Westerville, OH 05/2017 - 08/2019 • Assisted patients with billing questions, insurance claims, and ... - Apr 13
... • Resolved eligibility and coverage issues with empathy, reducing patient frustration. Medical Insurance Collector Central Ohio Primary Care - Westerville, OH 05/2017 - 08/2019 • Assisted patients with billing questions, insurance claims, and ... - Apr 13
Healthcare Operations & Telehealth Leader
Columbus, OH
... into the EHR with high accuracy Facilitated warm handoffs to internal programs or external services when clients did not meet eligibility, demonstrating a client-first approach Trained and supervised new intake coordinators, implementing process ... - Mar 17
... into the EHR with high accuracy Facilitated warm handoffs to internal programs or external services when clients did not meet eligibility, demonstrating a client-first approach Trained and supervised new intake coordinators, implementing process ... - Mar 17
Recovery Specialist with Customer Focus
Columbus, OH
... Processed member eligibility and enrollment using internal systems. Educated members about available services and health plan benefits. Maintained accurate records of member interactions and transactions. Ensured compliance with company policies and ... - Mar 16
... Processed member eligibility and enrollment using internal systems. Educated members about available services and health plan benefits. Maintained accurate records of member interactions and transactions. Ensured compliance with company policies and ... - Mar 16
Data Administration
Columbus, OH
... ● Verified coverage & eligibility; coordinated with providers to secure authorizations. ● Formulated Excel spreadsheets with accumulations and claim summary for clarification for both member and provider. ● Winner, team wide sales incentive — ... - Mar 08
... ● Verified coverage & eligibility; coordinated with providers to secure authorizations. ● Formulated Excel spreadsheets with accumulations and claim summary for clarification for both member and provider. ● Winner, team wide sales incentive — ... - Mar 08
Senior Full-Stack .NET Architect with Azure Expertise
Dublin, OH
... Implemented business logic to calculate loan eligibility and risk indicators. Improved automation of loan approval processes used by internal banking teams. Designed and implemented RESTful APIs enabling secure communication between loan origination ... - Mar 02
... Implemented business logic to calculate loan eligibility and risk indicators. Improved automation of loan approval processes used by internal banking teams. Designed and implemented RESTful APIs enabling secure communication between loan origination ... - Mar 02
Customer Service Professional with Office Experience
Columbus, OH
... 06/2014 to 03/2016 Service Retirement Representative School Employees Retirement System of Ohio Columbus, OH Verified eligibility of employee's submitted retirement application. Identified and implemented course of action needed in contacting ... - Feb 01
... 06/2014 to 03/2016 Service Retirement Representative School Employees Retirement System of Ohio Columbus, OH Verified eligibility of employee's submitted retirement application. Identified and implemented course of action needed in contacting ... - Feb 01
Customer Service Specialist with Housing Expertise
Columbus, OH
... Eligibility screening Employment, income,asset and deductions that affect rent calculations School Verification Reasonable rent determination, rent negotiations, housing subsidies assistance and rent calculations Voucher Issuance Interviewing ... - Jan 19
... Eligibility screening Employment, income,asset and deductions that affect rent calculations School Verification Reasonable rent determination, rent negotiations, housing subsidies assistance and rent calculations Voucher Issuance Interviewing ... - Jan 19
Remote HR & Payroll Support Specialist (20+ yrs)
Columbus, OH
... CORE SKILLS • Inbound Employee Call Support • Payroll & Pay Issue Resolution • Benefits, Leave & Eligibility Support • HR Case Management & Ticketing • First-Call Resolution & Escalation Handling • Onboarding & Offboarding • HRIS & Payroll Systems ... - Jan 06
... CORE SKILLS • Inbound Employee Call Support • Payroll & Pay Issue Resolution • Benefits, Leave & Eligibility Support • HR Case Management & Ticketing • First-Call Resolution & Escalation Handling • Onboarding & Offboarding • HRIS & Payroll Systems ... - Jan 06
Medical Billing Specialist with Denials Expertise
Columbus, OH
... medical claims for accuracy and compliance with insurance regulations • Verified patient insurance information and eligibility, ensuring accurate billing and reimbursement • Generated and submitted insurance claims electronically, expediting ... - Jan 05
... medical claims for accuracy and compliance with insurance regulations • Verified patient insurance information and eligibility, ensuring accurate billing and reimbursement • Generated and submitted insurance claims electronically, expediting ... - Jan 05
Customer Service & Accounts Specialist Professional
Columbus, OH
... Member Service Representative Aetna, a CVS Health Company February 2024 to May 2025 • Delivered high-quality customer service to Medicaid and Medicare members by resolving inquiries related to benefits, claims, eligibility, and coverage in a timely ... - 2025 Dec 12
... Member Service Representative Aetna, a CVS Health Company February 2024 to May 2025 • Delivered high-quality customer service to Medicaid and Medicare members by resolving inquiries related to benefits, claims, eligibility, and coverage in a timely ... - 2025 Dec 12