DENNIS C. CUSTODIO

EDUCATION

University of San Francisco – San Francisco, CA December 2004

Bachelor of Science in Business Administration

Major: Marketing, Minor: Computer Science

Palomar Community College – San Marcos, CA January 2007- present

Certificate of proficiency in Web Graphics

Certificate of proficiency in Web Motion Graphics

Date of completion: Spring 2009

COMPUTER SKILLS(** basic knowledge)

• Internet Internet Explorer, Mozilla Firefox, SEO**

• Microsoft Office Word, Excel, Powerpoint, Frontpage, Outlook

• Operating Systems Windows 95, 98, XP, Vista, Mac OS X

• Languages HTML, Actionscript, CSS

• Graphics Adobe Photoshop CS/CS2, Macromedia Fireworks 8**

• Editing tools Macromedia Dreamweaver 8, Macromedia Flash 8, Firebug 1.2.1 (Firefox

plugin: web design tool)

• Database Oracle9i SQL**

• Reporting Tools DART(DoubleClick.com), Crystal Reports

• Other FileZilla 3.0.10 (FTP software), Leadcenter (internal lead generation system), Eyecom 2 (optometric software), Eyecom 3 (Web-based optometric software)

PROJECTS/PORTFOLIO

• http://www.dccreativedesign.net

• http://j-ricz.com/jricz2008/index.html (currently under construction)

• http://africaaid.org/newsletters/08Q2/08Q2.html

• http://www.j-ricz.com/countDownBanner.html

WORK EXPERIENCE

Junior Web Designer

CMTM, Inc – Encinitas, CA Jun. 2008 – Sept. 2008

• Upkeep of in-house web sites and regular updating of content

• Maintenance of presentation materials to be used for business development ensuring that materials are accurate and up-to-date

• Maintenance of client web sites as well as static and Flash banners

• Working with design team on conceptual web site designs

• Organization and maintenance of corporate print materials to include brochures, proposals, press materials and other items used for external communication

• Coordinating with and reporting to Project Manager and Senior Designers

Marketing Web Designer (volunteer position)

Africa Aid – San Diego, CA Apr. 2008 – present

• Responsible for updating and maintaining Africa Aid website using Dreamweaver 8

• Assist in dropping content into mailer template

• Communicate with marketing team in creating layout for company newsletter

• Responsible for creating wireframes and sitemaps for website

Web Designer

www.J-ricz.com - Glendale, CA Jan. 2006 - present

• Responsible for page design and layout of website: www.j-ricz.com from concept to construction

• Work independently and with team in making sure web banners and graphics are consistent with marketing objectives

• Structure of website consist of html, CSS, xml, and actionscript coding with the use of editing tools such as Dreamweaver and Flash

Training and Lead Technical Support Specialist

HealthLine Systems Inc. – San Diego, CA Nov. 2006 – Jun. 2008

• Train and Support over 300 clients

• Train end users on Windows-based and Web-based optometric softwares

• Work with end users to troubleshoot and resolve optometric software issues over telephone and via web-based remote desktop control tool

• Use strong working knowledge of MS Windows 2000 and XP Operating Systems in a LAN/WAN environment to install/upgrade end-user optometric software

Campaign Manager

Techtarget – San Francisco, CA Apr. 2005 – Aug. 2006

• Responsible for managing advertising campaigns ranging from a total of 6 to 8 million in revenue

• Build relationship with IT Advertisers to provide support and an easily executed campaign

• Coordinate the receipt of online creative materials from Agencies and/or IT Advertisers to ensure creative deadlines are met for both Online and Client Consulting Programs

• Communicate daily with the Sales team, Client Consulting, Product Management, Product Operations and Senior Management with regard to campaign status and execution

Business Development Director

NP Records – South San Francisco, CA Jan. 2000 – Apr. 2005

• Extensive practical hands-on experience as director of a small business

• Schedule performances and maintain relations with other local artists

• Constructed artist’s official website: www.nextphazeonline.com, coding in HTML and Javascript in conjunction with Microsoft Frontpage

• Assist in promoting Next Phaze throughout California

Lab Consultant

Univ. of San Francisco, IT Services - San Francisco, CA May 2001- Dec. 2004

• Provided troubleshooting services on Microsoft Office tools such as Word, Excel, PowerPoint, Frontpage, and Access, the Internet, and general operating system issues for students and faculty on campus

• Monitored lab hardware and supported customer with day-to-day operations on the phone and in person for both Macintosh and PC

• Assisted in construction of a new computer lab consisting of 25 PC’s and 10 Mac’s installing proper software and assembling computer hardware

*References available upon request

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