Operations Manager
Resume:
J. Dwight Crosby
Mt. Pleasant, SC 29466
H) 843-***-****
C) 843-***-****
********@*********.***
EDUCATION
• MBA Business Administration Webster University, St. Louis, MO
• MA HR Development Webster University, Charleston, SC
• BA International Studies University of SC, Columbia, SC
• Electronics Technology-U.S. Army/TTC FT. Mammoth, NJ/Chas SC
.
HIGHLIGHTS
• Senior manufacturing manager, coach, and mentor with expertise in domestic and international operations.
• An acknowledged change agent with accomplished at program and project management, operations start-ups, facility relocations and transfer of knowledge, process optimization and performance turnarounds.
• A results-oriented leader and team builder with integrity, excellent communications skills, and superior organizational development ability.
• Significant contributions in development of safety cultures, quality systems and continuous improvement programs, costs reduction initiatives, productivity improvement strategies, performance development methodologies.
SELECTED ACCOMPLISHMENTS
• Consistently reduced unit cost and improved efficiencies while increasing volume, quality and customer satisfaction at all facilities managed.
• Implemented TQM, ISO, best practices and continuous improvement quality plans which produced results.
• Substantially increased yields and consistently managed operations that produced a reduction in customer complaints.
• Achieved company wide production record without substantial expense increases through cross training, manpower optimization and asset utilization, process re-engineering, and workforce empowerment strategies.
• Reduced raw material costs which contributed annually to unit costs reduction through targeted goal achievement constant review and measurement.
• Managed supply chain and vendor certification initiatives.
• Participated in strategic plan development and managed resultant $5M project that realigned manufacturing operations in North America.
• Implemented and trained cross-functional teams that produced overhead cost reductions greater than 5% per year.
• Implemented safety programs that delivered record results of more than 1 million hours without a reportable injury.
• Implemented recycling program resulting in decreased landfill utilization and disposal costs.
• Developed industrial mechanic and electrician cross training programs resulting in improved machine response time, elevated workforce skill levels, and > 10% overhead cost reduction.
J. Dwight Crosby (H) 843-***-**** (C) 843-***-**** Page 2
PROFESSIONAL EXPERIENCE
NCDS 2006-Present
Management Consultant- Project Director
Project Director working with Chambers of Commerce and Economic Development organizations focusing on forming public/private partnerships and development of strategic action plans, industry retention, and plans for targeted industry recruitment
TEEPAK USA 1987- 2006
Multinational producer of flexible printed and dyed cellulose, fibrous, and plastic packaging for the processed food industry. Extensive hands on experience in manufacturing operations including department level experience in all functional areas within union and non-union environments.
TEEPAK, LLC, N. Kansas City, MO
Plant Manager
North Kansas City packaging converting operation.
TEEPAK, LLC, Summerville, SC & Zacapu, Mexico
Plant Manager
Startup of a converting facility in Zacapu, Mexico.
DEVRO-TEEPAK, Summerville, SC
Plant Manager
Summerville packaging converting operation.
DEVRO-TEEPAK, Danville, IL
Finishing & Process Department Manager
Cellulose extrusion and finishing departments.
TEEPAK, INC., Summerville, SC
Team Production Leader
Summerville Team Leader for plant startup.
E.I. DUPONT, Charleston, SC
Team Leader
QC physical testing laboratory
SPECIALIZED TRAINING & BUSINESS COMPETENCIES
• Customs import/export – MQL & PITEX
• Contract negotiations
• Supply chain logistics and 3PLs
• International projects
• ERP & MRP systems - MOVEX
• Budget development and control
• Quality programs ISO certification, TQM, Lean Six Sigma, GMP, continuous improvement
• Organizational development Team Building, Problem solving, Conflict resolution, Consensus building, and communication skills
• SPC, Simulab software, Production planning
• Behavioral safety programs
• Conversational Spanish
• Hazmat, OSHA, EPA, FDA, FLSA, EEO, NLRB
• JDEdwards, PeopleSoft
• Training and Organizational Development
REFERENCES
Johan Dirksen Teepak, Belgium 011**********
Ken Orze VP Graphics Packaging
Sammy McCullar Logistics Manager – Ahlstrom Paper 803-***-****
U.S. Army - Veteran
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