Sign in

Customer Service High School

Montgomery, Illinois, United States
February 23, 2012

Contact this candidate

Senithea Jones

*** ******** **

Aurora IL


Objective: Obtain an interesting position with a company which will allow me to

grow and become an asset, also allow the opportunity to express my

charming personality and my professionalism ,and Excellent

communication and customer service skills.

Experience: Unistafff Temporary Agency Aurora IL

Customer Service Representative 2007 to 2010

Arranged for replacement or refund on defective items covered by

warranty with the company.

Prepared specials orders worksheet

Kept records of items in alphabetical order filling process

received and posted customers payments and prepared and

forwarded delinquent notices.

Xpac Yorkville IL

Data entry, Receptionist 2008 to 2009

Greeting customers daily with an Professional customer service

attitude, matching clients merchandise with number coding than

entering this information to computer achieve for future reference.

Making labels to track verifiable information. answering phones

transferring calls to appropriate personnel.Keeping data entry logged

in employee name to verify work orders and loads for completions of

daily work performance.

Ajwright Department store Aurora IL

Cashiers 2009 to 2009

NCO Aurora IL Il

Collection Represent 2/4/2008 to 7/11/2008

Call center with high call volume multitasking for information concerning

debt or payment arrangement. allowing customers full flexibility for

payment options.

Tendercare of potage Portage Mi

Activity assistant 2005 to 2006

Conducting recreation activities in a senior facility

Organizing, promoted interest for seniors in arts, and crafts, sports

and Games, dramatic social recreation

Kept attendance records on activities.

Monitor activities of elderly during trips or tours

Senithea Jones Page 2

Wise personnel Portage MI

Administrative Reception 2001 to 2005

Received callers from companies needing assistance with temp to

higher positions. Takings charge in recruiting the best person for the

job and allowing direct interviews with the client from our selected

candidate. Matching g Skill WithQualifications and submitting a drug

free environment.

answering phones with excellent customer services and

communication skills.

Made appointments with jobs candidate regarding employment

Select candidate for up coming position whichmet their qualifications

perform ed required background checks for opening position

performed drug screening test

oncall supervise. take detailed messages for employers transfer

information to the clients enreferance to call offs or late attendance,

also responsible to find replacements at short notices.

Also housekeeping on weekends to assure an clean environment

Education: Senn High School 5400 N Glenwood Chicago IL

High School Diploma 1976-1980

References: Available upon request

Contact this candidate