Customer Service Assistant Manager

Donovan Hayes

Columbus, OH *****

********************@***********.***

+1-614-***-****

Work Experience

Carpenter Apprentice

Elford Construction - Dublin, OH

July 2023 to October 2023

1. Hanging doors and installing hardware

2. Rough framing

3. Blocking

4. Hanging drywall

5. Bottom/top Track layout

6. Breach windows and doors

7. Installing Fiber Reinforced Plastic

8. Mirror mounting

9. Basic knowledge of hand and power tools

Assistant Manager

Menards - Lewis Center, OH

December 2021 to June 2023

1. Acting manager

2. Scheduling

3. Assigning team member training

4. Customer estimates

5. Knowledge of 20/20 Software

6. Knowledge of Klearvue software

7. Inventory including theft reports

8. Basic electrical knowledge

9. Cabinet Installation

10. Appliance installation

11. Paint Mixing

12. Customer follow-ups

13. Custom orders and Design

14. Order picking

15. Schedule deliveries

16. Corporate and intercompany emailing

17. Credit card sign ups

18. Customer service awards

Education

Bachelor's degree in Business Administration

Wilmington College - Wilmington, OH

August 2017 to August 2021

Skills

• Door Hanging

• Remodeling

• Carpentry

• Handyman

• Drywall

• Construction

• Trim Carpentry

• Electrical Experience

• Communication skills

• Customer service

• Sales

• Leadership

• Supervising experience

• Microsoft Office

• English

• Marketing

• Organizational skills

• Computer skills

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Time management

• Negotiation

• Computer literacy

• Negotiation

• Office management

• Management

• Commercial construction

• OSHA

• Microsoft Project

• Public speaking

Certifications and Licenses

Forklift Certification

May 2016 to Present

OSHA 10

May 2016 to Present

Driver's License

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