Prep Cook Customer Service

AMY

LOPEZ

**** ***** ****** *****, ******, OH **017 740-***-****, *************@*****.***

PROFESSIONAL SUMMARY

Friendly Customer Service Representative ready to resolve any problem. Troubleshoots technical issues and educates on logistics and policies, allowing for customer satisfaction without unnecessary escalation of support calls. SKILLS

Customer outreach Task prioritization Positive attitude

Conflict resolution Inbound call management

EXPERIENCE

Prep Cook

Red Lobster

December 2019 - June 2020

Regulated temperature of cooking and heating equipment for food safety

Prepared multiple items simultaneously and coordinated cooking to deliver fresh, complete orders

Followed special ingredient, preparation, and cleaning requirements for allergen-sensitive patrons

Cleaned equipment between use and at end of day to maintain optimum conditions

Accommodated special requests, substitutions, or adjustments to meet dietary restrictions

Washed and cut produce and garnishes for dishes. Cashier

Goodwill

Engaged customers in pleasant conversation while completing cash register transactions.

Balanced cash drawer at beginning and end of each shift.

Kept clean, organized, and well-stocked checkout areas. Cashier

Speedway

Engaged customers in pleasant conversation while completing cash register transactions.

Promoted loyalty programs and store cards.

Assisted with price markdowns and merchandise changes on shelves. Prep Chef

Bob Evans

Prepared correct food items based on recipe cards, production procedures and proper hygiene practices.

Cooked main dishes or individual ingredients with use of diverse cooking techniques.

Protected customers with superb food handling and cleaning practices.

Kept kitchen organized, clearing waste and leftover foods. EDUCATION

GED

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