Objective To obtain a position best suited for my qualifications
Experience 11/07 – 2/08 Eureka Bingo and Casino Mesquite, NV
§ Awarding and entering all jackpots points.
§ Issuing comps and resolving customer complaints.
§ Helping run promotional events
§ Various other tasks relating to excellent customer service
01/07 – 09/07 ABR Employment Services Schofield, WI
§ Processing incoming mail for Medicare part “D” coverage gap plan.
§ Matching providers to claims for workers comp insured individuals
§ Various projects as well as data entry
11/06 –01/07 Cheers Bar Wausau, WI
§ Prepared and served beverages and food for patrons
§ Maintained supply of goods at hand
§ Provided excellent customer service to everyone
04/06 – 11/06 American Medical Security Green Bay, WI
Customer Service Representative
§ Working with all aspects of the prescription drug plan Medicare part “D”
§ Product explanation, enrollment, billing, and documentation
§ Various other tasks and as well excellent customer service
11/04 – 03/06 Ameriprise Green Bay, WI
Client Service Associate
§ In-bound call center responsible for making client requested changes to auto/home policies.
§ Product explanation, taking customer complaints, endorsement/ form processing, and various other tasks
Education 1996 Peshtigo High School Peshtigo, WI
§ 1.5 years NWTC Green Bay, Microcomputer Spec. Green Bay, WI
Interests I adore interacting with people, I love nature, creatures in it, bowling leagues, and spending time with my loved ones