Melanie Marks
LinkedIn Profile: http://linkd.in/lNgEay
*** **** ****** ? San Francisco ? CA ? 94121
Tel 650-***-**** ? Email: *************@*******.***
SUMMARY OF QUALIFICATIONS
Experienced marketing professional with background in software, hardware, cloud-based / SaaS technology and other high-tech markets.
Senior-level manager with proven success in developing results-driven sales and marketing programs. Thrives in fast paced, multi-faceted team environment.
Motivated, driven and reliable with exceptional interface, communication, and metric development skills.
SKILLS
* Corporate Communications
* Lead Generation
* Partner and Channel Marketing
* Customer Advocacy
* Corporate Events and Tradeshows
* Public Relations
* Analyst Relations (Certified AR Professional)
* Social Media
PROFESSIONAL EXPERIENCE
Independent Consultant - San Francisco Bay Area
November 2009 - Current
Clients include: Stealth Clean Energy Company, Fordela Corporation, PivotLink
* Developing and executing full-scale marketing plans
* Developing strategic messaging and presentations including sales, investor, industry analyst and more
* Implementing CRM analytics and lead conversion analysis
* Directing website overhaul
* Building digital library of video and educational content
* Launching customer reference program, including customer success stories (video and print)
Global Netoptex, Inc. (Acquired by FusionStorm)
San Jose, CA
Director of Marketing: June, 2009 – November, 2009
GNi was a premier provider of hosted infrastructure solutions and Infrastructure-as-a-Service (Iaas).
* Analysis of health and status of database for targeted marketing
* Launched PR and AR including agency selection and management
* Created asset library for sales enablement
* Lead conversion model defined - marketing quota
* Partner marketing strategy and campaign launch
Sentrigo, Inc. (Now part of McAfee) San Mateo, CA
Director of Marketing: May, 2008 – May, 2009
Sentrigo, Inc. was the recognized innovator in database security.
* Responsible for all outbound communications, campaigns, media and demand generation (Web, research and educational materials, user groups, tradeshows, speaking opportunities)
* Implemented SEO strategy with new Website properties resulting in increased Google ranking
* Created and implemented strategic lead conversion model with 30% increase in product downloads and installations
* Built integrated lead generation and nurture campaigns, utilizing channel alliance relationships
* Built customer outreach survey for conversion analysis
* Managed PR agency including Analyst Relations
JasperSoft Corp. San Francisco, CA
Director, Corporate Communications & Partner Marketing
May, 2007 – March, 2008
JasperSoft is the market leader in open source business intelligence (BI).
* Managed and directed PR agency and all media strategy including press outreach, press releases, award submissions and speaking opportunities resulting in: 341 mentions, 11 speaking engagements, 20 press releases
* Built and managed strategic “influence” program with industry analyst community resulting in 38 briefings and interactions (1st-time mention in the Gartner MQ Business Intelligence Platforms report)
* Developed tiered partner program including go-to-market demand generation
* Developed corporate, technical and product related messaging, white papers, datasheets, submitted articles
* Expanded customer success program, including customer case studies, references and customer-driven PR opportunities
Independent Consultant – San Francisco Bay Area
July, 2006 – May, 2007
Clients include: Business Objects, Informatica, Premitech, mBlox, Broadchoice
* Managed and executed full-scale analyst relations plan for mid-market product launch (analyst inquiries, briefings, customer references, customer appreciation events)
* Database analysis and data append – health and outbound communication and response rates, opt-in opt-out)
* Promotional direct mail campaigns (print and email)
LogLogic, Inc. San Jose, CA
Sr. Manager, Marketing Programs: February, 2005 – July, 2006
LogLogic provides an enterprise-class platform for collecting, storing, reporting and alerting on all IT log data.
* Launched successful advertising, Web seminar, e-mail, Podcast, tradeshows and Web campaigns targeting (on average) 20,000 mid-level IT managers, Directors, VPs, CXO level IT executives resulting in an average 2% response rate per campaign * Developed and managed the creation and production of more than 100 regional US campaigns in 2005 generating over 9,000 sales leads
* Consistently meeting and exceeding 125% of lead quota
* Awarded “2005 Marketer of the Year”
SymphonyRPM, Inc. Palo Alto, CA
Marketing Manager: August, 2004 – February, 2005
SymphonyRPM’s real-time, closed-loop analytic platform combines business intelligence, analytics, workflow, and data management, to deliver performance management solutions.
* Responsible for creation of corporate sales tools and collateral
* Planned, developed and created new corporate Intranet site, delivering a central resource for California and India
* Created strategic and tactical corporate marketing plan
* Planned and managed industry tradeshow activities, special events and conferences
* Interviewed customers and partners, writing case studies and customer programs
Informatica Corp. Redwood City, CA
Sr. Manager, Marketing Programs:
April, 2001 – August, 2004
Informatica Corporation is the leading provider of data integration software.
* Corporate marketing team member, responsible for programs resulting in direct contribution of $66M or 40% of corporate revenues for first 3 quarters of 2004
* Developed multi-city bootcamp series for training IT professionals on data warehousing strategy
* Created 45 bootcamps in US and international cities in 2003 through Q3 2004 averaging 200 attendees per bootcamp, and generating over 15,000 sales leads
* Managed the most successful demand generating program in corporate marketing - consistently meeting and exceeding 150% lead flow quota
* Created marketing programs, developing strategies for direct mail, Web events, e-mail campaigns, and IT bootcamps targeting over 25,000 developers, VP and CXO level IT executives, resulting in 7% average response rate
* Planned and developed an average of ten campaigns per quarter - 30% direct mail, 30% email, 10% Web-seminars, and 30% bootcamp seminars targeted at 500,000 potential IT developers and users
QuestLink Technology, Inc. San Jose, CA
Corporate Marketing Manager: June, 1999 - February, 2001
Account Manager, Online Advertising Sales: April - June 1999
QuestLink Technology, Inc. was the leader in B2B eCommerce for electronics professionals.
* Created and managed customer acquisition and retention campaigns utilizing online, direct mail, email, and tradeshows resulting in a 200% growth in registered users and an opt-in email rate of 75%
* Budgeted, planned, and executed events including high profile tradeshows and conferences
* Sold online advertising and eCommerce promotions to media agencies and executives
* Tracked, monitored and analyzed competitive landscape
TECHNOLOGY
*Marketing Automation (Siebel Marketing, Eloqua, Marketo, Manticore, Vertical Response)
* Adobe Creative Suite, Dreamweaver
* Content Management System (Drupal)
* Salesforce.com administration
* WebEx, GoToMeeting
* HTML proficient
EDUCATION
Bachelor of Arts, Communication Studies
Sonoma State University
Certified Analyst Relations Professional
The Knowledge Capital Group