Customer Service It Support

Rahimullah Khana Jan

***** * ********** ******* **, Austin, TX 78753

Phone: 830-***-**** Email: *******************@*****.*** Objective

Motivated and hardworking individual with hands-on cashier and retail sales experience, both internationally and in the U.S., currently pursuing a career in cybersecurity and IT support. Certified in CompTIA A+ and Network+, with a strong foundation in computer hardware, software, and networking. Fluent in four languages and eager to grow in a dynamic, team-oriented environment.

Education

High School Diploma

Brandeis High School — San Antonio, TX

Graduated: 2024

Certifications

CompTIA A+ – Certified

CompTIA Network+ – Certified

Currently studying for Cybersecurity certification Experience

Cashier Audit Associate

Walmart – Austin, TX

2024 – Present

- Manage transactions, returns, and customer concerns efficiently

- Assist in auditing cashier activities to ensure accuracy and compliance

- Demonstrate reliability and professionalism in a fast-paced retail environment Cashier / Sales Associate

Local Supermarket – Afghanistan

2021 – 2023

- Handled high-volume cash transactions

- Provided excellent customer service and supported store operations

- Sold mobile phones and related accessories

Skills

- Knowledge of computer hardware and software

- Networking basics and troubleshooting

- Cybersecurity fundamentals

- Strong problem-solving and communication abilities

- Customer service & point-of-sale systems

Languages

- English – Fluent

- Pashto – Fluent

- Dari (Persian) – Fluent

- Arabic – Conversational

Additional Information

- Open to relocation for the right opportunity

- Strong work ethic and ability to adapt to new environments quickly

- Passionate about technology and self-improvement

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