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Human Resources Leader

Location:
Grapevine, TX, 76051
Posted:
November 03, 2009

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Resume:

BRETT ALAN COHEN

**** *** ****** ******, *********, TX 76051 • 817-***-**** • gldaxs@r.postjobfree.com

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SUMMARY

A Human Resources executive with a strategic perspective developed through exposure to multiple industries, leadership of an operations function and extensive interaction with executives. Demonstrated ability to apply change management principles to significantly enhance both Human Resources and Operations functions.

• Recruiting

• Talent Management

• Compensation and Benefits

• Strategic Planning

• Leadership Development

• Employee Relations

• Training

• Performance Management

• Competency Development

• HRIS

• SPHR

PROFESSIONAL EXPERIENCE

AMERICREDIT, Fort Worth, TX 2000 - 2008

SVP, Human Resources (2000 - 2004)

EVP, Human Resources (2004 - 2006)

EVP, Loan Services (2006 - 2008)

• Redesigned the HR organization to leverage internal capabilities through centers of excellence and centralized services, while outsourcing a major portion of the non-essential transactional processes resulting in cost savings of over $1.0 million per year.

• Designed and implemented a competency-based talent management process that integrated the performance management, succession planning, leadership development, and salary planning systems to better align employee performance with corporate metrics.

• Introduced a balanced scorecard approach to the company’s strategic planning process.

• Led the HR organization when AmeriCredit was named to Fortune Magazine’s Best Places to Work list, and to the Fortune 100 Fastest Growing Companies list two years in a row.

• Led an action learning process that resulted in the launch of an entirely new line of business within the organization.

• Applied the same principles utilized in 17 years as an HR professional to create a world-class Loan Services department.

• Outsourced key components of the funding process, reorganized the department, and eliminated redundant activities resulting in a reduction of funding time from 4.5 to 2.5 days.

• Created an organizational structure focused on providing a single point of solution to customers resulting in an increase in customer satisfaction ratings of 16% in one year.

EXCEL COMMUNICATIONS, Dallas, TX

1999 - 2000

Executive Director, Corporate HR, Training and Org. Effectiveness

• Directed the staffing, recruiting, compensation, training and organizational effectiveness functions.

• Successfully designed and implemented incentive and performance management processes.

VERIZON, INC., New York, NY (Previously GTE and PrimeCo Personal Communications) 1989 - 1999

Director, Employment and Career Development (1998 - 1999)

FOR PRIMECO PERSONAL COMMUNICATIONS

• Directed all staffing, recruiting, employee relations, and succession planning efforts to enhance the sourcing and deployment of talent throughout the organization.

• Successfully designed and implemented a talent review process for the senior leadership team.

• Developed and led the reduction in force efforts, resulting in significant cost savings to the company.

Group Manager, Program Research and Analysis (1998)

FOR GTE SERVICE CORPORATION

• Designed an executive assimilation process to reduce the high level of executive turnover the company was experiencing within the first six months of hire.

• Led a team that redesigned the leadership development approach resulting in a significantly more efficient and effective talent management process.

Manager, Competency and Leadership Development (1996 - 1998)

FOR GTE DIRECTORIES CORPORATION

• Developed and implemented an alternative delivery learning strategy that significantly reduced the cost of training.

• Developed and validated workforce competency models, and redesigned HR processes to optimize competency utilization.

Manager, Continuity Planning and Employee Development (1994 - 1996)

FOR GTE TELEPHONE OPERATIONS

• Managed the succession planning process and facilitated executive level reviews (2,400 employees were on the plan).

• Led a team that designed a competency based management performance appraisal system used by 20,000 employees annually.

• Designed and implemented a company-wide mentoring program that successfully reduced barriers to communication between organizational levels.

Staff Manager, Educational Technology (1991 - 1994)

FOR GTE TELEPHONE OPERATIONS

• Provided internal consulting to the education and training staff.

• Taught: instructor effectiveness, systems approach to curriculum development, accelerated learning and objective based testing.

• Developed courses on structured interviewing and test administrator training.

• Conducted an ROI study to assess the impact of a redesigned Service Representative training course.

Administrator, Employee Development (1990 - 1991)

FOR GTE COMMUNICATIONS CORP IN TAMPA, FL

• Administered all: management and hourly staffing; reductions in force; salary planning; hourly job valuations and incentive plans.

• Coordinated a successful audit of the company’s Affirmative Action Plans by the OFCCP.

Administrator, Testing and Performance Management (1989 - 1990)

FOR GTE TELEPHONE OPERATIONS

• Validated tests and situational interviews.

EDUCATION

Doctoral Student, Clinical Psychology, Argosy University, Dallas, TX

Doctoral Candidate (ABD), I/O Psychology, University of South Florida, Tampa, FL

Masters Degree, Industrial Psychology, Texas A&M University, College Station, TX

Bachelor of Arts, Psychology, University of Arizona, Tucson, AZ

COMMUNITY

Easter Seals North Texas, Fort Worth, TX 2004 - Present

• Chairman-Business Advisory Council (2004 – 2006) – partnered with local businesses to find meaningful job opportunities for Easter Seals clients.

• Provide coaching to Easter Seals clients to enhance their job search skills.

• Provide support to the HR department on an as-needed basis.



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